Automation and Controls Engineer or Automation and Controls Engineer Senior

Company

Federal Reserve Bank of Cleveland

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Position Summary:

The Transition Management team is seeking an Automation and Controls Engineer (ACE) to join their team. In this role you will support an automated material handling system which includes a multitude of Automated Guided Vehicles (AGVs), several Automated Storage and Retrieval Systems (ASRS), and a third-party vendor supplied proprietary software application, that work together to manage automation, inventory, and workflow in the cash vault.

Additionally, you will: participate in key national projects including automation efforts, collaborate with project leader and/or facilitate team efforts on highly complex system and local projects, communicate and collaborate across system resources and department functions to resolve complex business and/or technical issues, and provide high-level expertise on automation and technological issues. This person must be able to work under moderate supervision, while assisting outside contractors and vendors when work is performed in the Cash operations as level of work required is considered advanced and highly technical.

Duties and Responsibilities:
•    Provide high level expertise on automation and technological components, working with our automated material handling external vendors, business stakeholders, application development teams, and team members to develop a strategy which delivers projects that provide exceptional business value to the Cash community.
•    Provide internal presence and oversight from mechanical, software, and operational adherence to standards and procedures:

• Explore opportunities for continued innovation and evolution of vault automation systems.

• Conduct comprehensive evaluations of current material handling systems.

• Act as a trusted partner for internal operations.

• Develop new standards and qualifications to support and maintain the vault automation architecture.

• Monitor and evaluate the performance of material handling systems to identify opportunities for optimization and cost reduction.

•    Support, consult, and collaborate on projects and initiatives for the FRB vault automation system, an automated material handling system for storing and retrieving containers in a warehouse-type racking system: 

• Produce technical system documentation, including business requirements, functional specifications, user requirements, traceability matrix, risks, project schedules, and implementation plans.

• Manage project execution (i.e., budget, schedule, risks, quality, meeting minutes, deliverables, etc.) of one or more project management processes to deliver the desired outcome to stakeholders.

•    Lead Cash offices and support representatives through trouble calls (e.g., AGV/SRM/vault software/PLC troubleshooting), serving as tertiary contact for issue diagnosis and resolution, remotely and on-site, which may include hands-on equipment maintenance or repair. 
•    Measure vault data and system performance and create program metrics and dashboards based on trend analysis to communicate value, impact, and outcomes.

Education and Experience:
Automation and Controls Engineer:
•    Bachelor’s degree in relevant field required - Bachelor of Science in Mechanical/Electrical/Control Engineering/Mechatronics preferred
•    At least 3 y