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DIRECTOR OF HUMAN RESOURCES (ON-SITE) - Buffalo, NY

Compass Group
United Statesfull_timeVerifiedPosted 20 Jan 2026
💰 $95,000/yr($85,000/yr$95,000/yr)

About the role

​Salary:  $85,000-$95,000

Other Forms of Compensation:  

Pay Grade: 15 

 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Director of Human Resources

Grade 15

 

The job has multi-campus responsibilities included but are not limited to advising, developing, and administering human resources policies in the areas of employee engagement, recruitment, separation, employee relations, employee retention, disability and leave management, benefits, job descriptions, compensation, performance management, training, safety, worker’s compensation and project management.

 

Employee Engagement/Retention

•            Works with management teams to drive employee engagement in association with client goals.

•            Helps drive participation in corporate engagement survey, action planning and improvement in engagement

•            Drives retention through good Employee relations practices and employee engagement

•            Facilitate and have responsibility for 30/60/90 evaluation process with all new hires

 

Recruitment

•            Accesses current recruitment processes and makes recommendations for improvement

•            Ensures compliance with the Compass Group Talent Acquisition and client partner recruiting protocols.

•            Submitting and responsibility for candidate pipeline, onboarding process

•            Record Keeping, planning & facilitating onboarding for hourly

 

Employee Relations

•            Liaison with managers and the client HR teams

•            Helps establish best practices and drives consistency in employee relations issues, including term Manage and insure employee retention strategies are in place and properly executed.

•            Supports EEOC and law suit claims documentation and delivers training where needed on Performance Management/employee relations concerns/needs. 

•            Manages employee relations to include working with employees to resolve sensitive or difficult work-related problems, investigation, employee coaching and performance issues

 

Human Resources Compliance

•            Ensures all necessary hiring and termination paperwork is filed appropriately.

•            Assist locations on employee file maintenance to ensure they are in compliance with all state and federal laws.

•            Ensures Regulatory Compliance for I-9 and Wage and Hour laws and Labor Relations

•            Participates in labor relations disputes and negotiations

•            Serves as the leave of absence liaison between employee and LOA department to ensure compliance


Other

•            Assists with communicating employee benefits programs and to escalate/resolve benefits issues or inquiries.

•            Ensure payroll is being completed timely and no pay issues

•            Training regarding HR & LR as well as LWS learning in coordination with site leadership

•            Supports Management soft skills training in coordination with site leadership

 

QUALIFICATIONS:

 

•            Bachelor’s degree in related area and/or the equivalent experience/training

•            Thorough knowledge of human resources

•            SHRM: CP, SCP, and or PHR, SPHR certifications preferred.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Crothall are offered many fantastic benefits. 

 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance

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Company

Compass Group

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