Senior Manager/Associate Director, OED Strategic Process Excellence Lead

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Associate Director Strategic Process Excellence Lead (PEL) is accountable for continually optimizing the OED Development Operations’ end-to end business processes , including leading working groups that will identify and define process improvement opportunities and assure accurate process documentation, appropriate training and delivery mechanisms, content creation, compliance, and system implementation.

 The Associate Director, PEL will act as primary point of contact for iterative continuous process improvement and change management activities and communicate key information and updates to the Director, Strategic Operations and Learning, function heads, vendor leadership and senior leadership for alignment and endorsement.

Responsibilities:

• Serves as Oncology Early Development (OED) Development Operations’ process expert, knowledge leader and owner of process health for high complexity business process(es) (defined as process areas with a high number of cross-functional stakeholders and high number of process steps within the processes) throughout their entire life cycle. Is accountable for high complexity process performance oversight, process related decision-making, and all process related maintenance activities.
• Maintains awareness of health of processes by performing periodic process reviews/audits and facilitate listening sessions with stakeholders.
• Works closely with global process owners to ensure alignment and bring transparency to OED’s outsourced operating model.
• Acts as subject matter expert as needed for audits, inspections, and compliance activities.
• Coordinates SOP alignments, health checks, compliance reviews with key stakeholders.
• Provide strategi