Jobs and Careers
ET
Client Patient Coordinator, Avian & Exotics, GCVS
Ethos Veterinary HealthUnited Statesfull_timeVerifiedPosted 10 Nov 2025
💰 $38,000/yr($34,000/yr – $38,000/yr)
About the role
Client Patient Coordinator, Avian & Exotics
Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast-paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional communication skills, we want you to join our Avian & Exotics team at Gulf Coast Veterinary Specialists (GCVS) as a Client Patient Coordinator (CPC)!
Gulf Coast Veterinary Specialists (GCVS) is a leader in specialized care for companion animals, known for excellence and collaboration with the veterinary community. Our state-of-the-art facility and expert team provide top-tier care across a range of specialties, including emergency, cardiology, oncology, neurology, surgery, and more. Join us and make a difference in the lives of pets and their families every day.
Position Overview:
It is the responsibility of the Client Patient Coordinator (CPC) to maintain communication lines between the doctor and client, provide daily financial and medical updates on all in-hospital patients, and handle client phone calls and questions. A CPC must also manage the doctor’s appointments, schedule procedures, and oversee patient treatments. The CPC must be friendly, professional, and courteous, and capable of handling many tasks at once with many interruptions. This position requires a very organized and dependable individual who can manage difficult situations with positive energy. Client communication skills are paramount.
Compensation:
- $17 - $19 depending on experience & skillset
- Full Time
- 5 x 8 Hour Shifts
- Monday - Friday
- Communication: Act as the bridge between doctors and clients, providing updates on medical and financial matters, answering questions, and addressing concerns with empathy and professionalism.
- Appointment Management: Organize and schedule appointments, procedures, and treatments while ensuring all records and materials are ready for consultations.
- Client Interaction: Welcome clients and their pets warmly, collect detailed patient histories, and assist during examinations and diagnostics.
- Patient Care Support: Help with patient restraint, transport, and minor procedures, ensuring comfort and safety for both pets and staff.
- Administrative Duties: Handle invoicing, documentation, filing, and record maintenance with accuracy and efficiency.
- Education and Advocacy: Educate clients on postoperative care, medication instructions, and at-home treatment plans while advocating for the best outcomes for their pets.
- Crisis Management: Tackle challenging situations with grace, positivity, and a “Can Do” attitude.
- Provide daily health updates on in-hospital patients
- Discharge patients, educating clients about medications and home care
- Provide daily financial updates on hospitalized patients
- Provide and explain financial estimates in person and over the phone
- Inform clients about deposits and payment methods
- Invoice all patient services
- Room clients and patients for appointments
- Obtain patient weight and temperature
- Provide the doctor with pertinent medical history
- Admit patients to the hospital
- Fill prescriptions if needed
- Relay immediate orders from the doctor to a technician
- Write and review treatment sheets with the doctor daily
- Review medications and instructions with the technic
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s