BPO RFP Writer

LOCATION

Remote Work-at-Home

JOB TYPE

Full-Time

PAY TYPES

Salary + Bonus

SALARY

Commensurate

BENEFITS & PERKS

MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

APPLICATION DETAILS

No Resume Required, Phone Interview

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

 

We are seeking a BPO RFP Writer to join our team. In this role you will be responsible for creating persuasive commercial proposals for a variety of clients in a timely and efficient manner. The ideal candidate enjoys working in a fast-paced, dynamic environment and has strong organizational and project management skills.

 

The right candidate for this role is highly motivated, goal-oriented individual with excellent sales and communication skills. You'll be work directly with senior salesperson to establish and execute sales and marketing plans.

 

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

 

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POSITION RESPONSIBILITIES

The RFP Writer will play a key role in supporting the organization.  This position involves proactively cultivating new clients and areas of company growth, negotiating contracts with new and existing clients, and overseeing CRM databases. 

 

Key Responsibilities:

• Identifying and cultivating new business opportunities through phone prospecting, marketing and industry relationships
• Proactively conducting research on potential client and industry marketing opportunities
• Drafting pitches and overseeing the proposal/ RFP process
• Dig through older proposals to find previous responses and rewrite them to fit the current proposal.
• Write new content and use templated/recycled responses.
• Work well with others, pay close attention to detail, and also be comfortable presenting and speaking with senior executives.
• Designing and maintaining effective communication materials including presentation content and client communication
• Overseeing CRM databases and sales cycle tracking tools to ensure that they are current
• Managing directory listings and sponsorship opportunities

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

The ideal candidate for this role would share and understand the high growth objectives of MCI.  Demonstrated ability to develop new business relationships working autonomously is a must.  The right candidate will exhibit good business judgment and acumen and be both confident and flexible in their views.  This position will require the ability to work with multiple business units to acquire operational knowledge and execute on departmental initiatives.  The ability to travel frequently as well having a high level of comfortability presenting to large audiences of executive level management is a must.  Demonstrated interpersonal skills and oral and written communication skills are a must. 

• Bachelor's degree or equivalent combination of training and experience
• 5+ years leadership experience successfully building relationships with internal and external clients
• Ability to translate vision and strategic plan into clear and specific strategies with defined and measurable outcomes
• Proven executive-level leadership skills in complex deal strategy, development, financial structuring and negotiations
• Experience directing strategies for new sales
• Can professionally draft and deliver proposals, both internally and externally.
• Report on sales activity with consistent frequency
• Solid outsourced Contact Center and BPO management experience with inbound, outbound, chat and email
• Experience building successful working relationships with C-level executives
• Ability to work virtually and travel frequently to pursue and qualify leads
• Proven thought leadership that inspires action, accountability, results and teamwork
• Superior business skills including financial acumen, corporate planning, business operations and account management
• Exceptionally self-motivated and directed

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be wil