Jobs and Careers

Care Coordinator II - Delegated - Licensed

Alamogordo, United Statesfull_timeVerifiedPosted 24 Dec 2025

About the role

JOB CATEGORY: CASE MANAGEMENT / CARE COORDINATION / SOCIAL WORK

POSITION SUMMARY: Under licensed supervision, the Care Coordinator II – Delegated – Licensed works closely with the patient/family and the Interdisciplinary Care Team to proactively assess, plan, implement, monitor and evaluate options and services to effect an appropriate, individualized plan for the patient across the continuum of care. The process addresses the patient’s multiple environments of care and healthcare system needs. The position requires a focus on customer service skills, knowledge of goal setting, and measuring outcomes to effectively ensure the patient has the most optimal outcomes provided in the most cost-effective manner. Adheres to procedures and timelines as specified in the Managed Care Organization (MCO) contract and PMS procedures.

REQUIREMENTS

EDUCATION AND/OR EXPERIENCE:

Graduate of an accredited nursing program (LPN or RN) AND five year’s relevant healthcare experience AND nursing license (e.g., LPN or RN); OR
Bachelor’s or Master’s degree in social work, nursing or other healthcare profession; AND nursing or non-independent behavioral health license in NM (e.g., LPN, RN, LBSW, LPC, LMHC, LMSW, LAMFT); AND one year healthcare experience.
Good knowledge of personal computer and software for word processing and the ability to retrieve data from relevant computer systems.
Self-starter with strong verbal and written communication skills.
Highly organized with excellent follow-through skills.
Comfort with change and quality improvement processes.
Required to pursue ongoing education, certification, and/or self-development to remain current with industry standards and business objectives related to care coordination.

Preferred

Experience with Electronic Health Records.
Experience with Motivational Interviewing.
Knowledge of New Mexico and local community resources.
Bilingual (English / Spanish) or (English / Navajo).

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have at time of hire and maintain current throughout employment nursing license or non-independent behavioral health license in NM (e.g., LPN, RN, LBSW, LPC, LMHC, LMSW, LAMFT).
Have or be able to obtain First Aid and BLS/CPR certifications within 30 days of hire. Certifications must meet the requirements listed in the document “BLS / CPR / ACLS & First Aid Training Resources” posted on Staurolite. It is your responsibility to keep your certifications current at all times.
Certified Case Manager (CCM) preferred.

SCREENING REQUIREMENTS:

This position requires successful completion of an initial post-offer of employment Criminal Records Check.

According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing & Immunization Requirements,” this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee’s PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.

DRIVING REQUIREMENTS:

May be required to use personal transportation to carry out job duties.
Must possess and maintain a valid Driver's License.
Must provide a current motor vehicle record.
Must provide current personal owner liability automobile insurance and must maintain the insurance coverage throughout the course of employment in this position.
Must submit to a motor vehicle record check on an as needed basis and maintain a satisfactory driving record that is within the limitations of PMS Human Resources Policy II.D.3, Automobile Usage, and applicable state and federal laws.
Must comply with PMS Policies on Automobile Usage, II.D.3, Drug Free Workplace, III.H and applicable state and federal laws.
May be required to complete transportation related trainings.

$100 EMPLOYEE REFERRAL BONUS

BONUSES