Strategic Account Executive

Description

The Strategic Account Executive is responsible for driving long-term growth and executive-level engagement across a portfolio of strategic enterprise accounts. This role serves as a trusted advisor to customers and is accountable for driving implementation and adoption of HITRUST, running Executive Business Reviews and identifying strategies to expand customer value and strengthen executive relationships and position HITRUST as a strategic partner within the cybersecurity and compliance ecosystem.
 

The ideal candidate combines enterprise sales expertise with strong business acumen, executive presence, and the ability to influence complex stakeholder environments. This individual will proactively identify market opportunities, align customer business priorities with HITRUST solutions, and lead cross-functional initiatives that drive measurable business outcomes.

Duties & Responsibilities: 

• Develop and execute strategic account plans designed to nurture long-term revenue growth, customer retention, and expanded market penetration within assigned enterprise accounts
• Build and maintain executive-level relationships with CISOs, CIOs, risk leaders, compliance executives, and other senior stakeholders
• Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders.
• Experience handling complex onboarding and implementation, adoption and value realization strategies for enterprise customers.
• Serve as a strategic advisor to customers by understanding evolving cybersecurity, regulatory, and operational priorities
• Lead complex enterprise implementations, including multi-stakeholder alignment, identifying and driving optimization and executive business reviews
• Drive strategic Business Reviews that show value realization that align HITRUST capabilities with customer business outcomes
• Proactively identify risks, develop mitigation strategies and ensure long-term retention and customer advocacy
• Analyze industry trends, competitive dynamics, and customer challenges to position HITRUST solutions effectively in the market
• Collaborate cross-functionally with marketing, product, and leadership teams to develop coordinated account engagement strategies
• Deliver accurate forecasting, pipeline visibility, and strategic account insights to executive leadership
• Drive customer advocacy initiatives, including reference programs, industry speaking opportunities, and executive relationship development
• Represent HITRUST at industry conferences, executive forums, and strategic customer engagements
• Develop relationships with key industry influencers, partners, and ecosystem stakeholders to enhance market presence and generate new business opportunities
• Provide strategic feedback from customers and the market to help influence product direction, positioning, and growth initiatives
• Travel up to 50%

Required Experience, Qualifications, and Skills: 

• 10+ years of enterprise cybersecurity, risk, compliance, or IT security sales and/or customer success experience with a proven track record managing strategic accounts
• Demonstrated expertise in expand motions to identify and execute on growth opportunities within existing accounts.
• Strong project management skills with experience coordinating complex initiatives with multiple stakeholders
• Experience engaging and influencing executive-level decision makers, including CISOs, CIOs, compliance leaders, and senior business stakeholders
• Strong strategic account planning, pipeline management, and revenue forecasting capabilities
• Executive presence with exceptional communication, presentation, and relationship-building skills
• Strong business acumen with the ability to align cybersecurity and compliance solutions to customer business objectives
• Ability to lead high-value executive discussions and navigate challenging customer conversations with confidence and professionalism
• Experience collaborating across cross-functional teams in a fast-paced, growth-oriented environment
• Strong proficiency with CRM systems, Microsoft Office Suite, and sales forecasting methodologies

About HITRUST

HITRUST is the leader in validated cybersecurity assurance used in third-party risk management and compliance. HITRUST delivers assurance and certification programs for the application and independent validation of security, privacy, and AI controls, harmonized across more than 60 authoritative standards and frameworks. Its threat-adaptive approach combines tiered, selectable assessments (e1, i1, r2, and AI), an ecosystem of over 100 independent assessment firms, centralized quality assurance, standardized reporting, and a powerful