Manager, Customer Data Enablement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager, Customer Data Enablement, to join our MedTech Surgery business based in Raritan, NJ.

#Li-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Surgery team at J&J MedTech develops innovative surgical technologies and solutions across specialties including metabolic disease, cardiovascular disease, and cancer. We offer choice across surgical approaches, from sutures and sealing devices to robotics and digital solutions, with relentless focus on improving patient outcomes.

The Manager, Customer Data Enablement will lead the strategy, assessment, integration, and operationalization of our customer and provider data across a diverse set of sources. This role will own and elevate our existing SOURCEVIEW™ capabilities and drive the cohesive use of third‑party datasets such as Vizient-Market-Pulse, Premier Surpass, GHX, and other market, claims, and provider‑network data.

This role works across the commercial ecosystem, collaborating closely with Key Account Management (KAM), Field Sales, Deal Excellence, Customer Insights, Data Solutions, Marketing, Contract Management, and IT, as well as with external data providers such as Vizient, Premier, individual customers, GHX, claims and registry aggregators, and other technical partners to translate data into actionable commercial insights and business outcomes.

Key Responsibilities

Data Strategy & Stewardship

• Define and lead a unified customer data strategy covering SOURCEVIEW™, third‑party market and provider datasets, CRM, and transactional data.

• Establish standards for data ingestion, normalization, identity resolution, lineage, quality, access, and lifecycle management.

• Ensure all data activities follow privacy, security, and regulatory requirements.

Platform Development & Operationalization

• Develop and enhance multi‑source customer data products, including architecture, data model, UI/UX, ingestion flows, and integration logic.

• Translate business needs from commercial team members into use cases and functional requirements for engineering teams.

• Partner with engineering and data teams to design and operationalize new data pipelines, APIs, EDI ingestion workflows, SFTP transfers, and BI‑ready consumption layers.

Data Sourcing, Vendor Evaluation & Contract Management

• Evaluate, recommend, and maintain collaborative relationships with key data providers; lead RFPs, technical evaluations, and procurement activities.

• Assess data coverage, refresh cadence, interoperability