Ndee Bah Behavioral Health Case Manager

WHITE MOUNTAIN APACHE BEHAVIORAL HEALTH SERVICES, INC.

JOB DESCRIPTION

POSITION: ADULT CASE MANAGER II (BHT)

CLASSIFICATION CODE: EXEMPT FULL TIME

DEPARTMENT: NDEE BAH BEHAVIORAL HEALTH

REPORTS TO: ASSISTANT DIRECTOR OF INTEGRATED HEALTH

STATEMENT OF JOB: This Position provides supportive mental health services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The Adult Case Manager provides referral to appropriate ABHS services and acts in collaboration with the assigned clinical team. This position coordinates appropriate services between the client, client support system, community, and other healthcare and social service professionals. The Adult Case Manager is responsible for the provision of transportation services for clients and families, assisting with participation in medically necessary services. This position will also act as an advocate for the client with other service providers as appropriate. This position will provide behavioral health care primarily to clients undergoing dialysis treatment at the Ndee Bah Dialysis center and will work closely with the client’s care team to integrate their physical and behavioral health services.

DUTIES AND RESPONSIBILITIES:

1. Manages a caseload of clients/potential clients who would benefit from behavioral health services.
2. Provides support services assistance to ABHS clinical staff, including, but not limited to, transportation, community visits, appointment setting/coordination, outreach services for clients having difficulty accessing services, and/or for reengagement in treatment services.
3. Adheres to ABHS vehicle policies and maintains appropriate vehicle utilization records.
4. Documents contact with clients to assess needs, maintain required paperwork, and engage family members. Complete assessment updates and treatment plan updates in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards.
5. Ability to accurately perform assessments and diagnoses with people presenting with high comorbidity of substance abuse and trauma-related manifestations under clinical supervision.
6. Provides prevention education services including presentations, workshops, and other forms public education on a variety of mental health topics, including, but not limited to, substance abuse treatment education and life skills instruction.
7. Facilitates group counseling, skill training, and education programs in coordination with ABHS clinician.
8. Verify and print Medifax confirmation information for intake process as needed.
9. Complete data entry in electronic health record all intake information for new clients.
10. Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
11. Conduct outreach, facilitate access to healthcare services and provide counseling/skills training/education/support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for mental health. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations