Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8-430p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

24100 - 4315 Home Care Office Admin

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Under the direction of the department management, coordinates a variety of administrative assignments. Ensures timely processing and documentation for various administrative programs.
2. Maintains databases and spreadsheets to capture information for various assignments and reporting purposes.  Reconciles data to ensure accuracy and completeness.  Researches and resolves all data gaps.
3. Provides administrative support for the department and for projects which may include arranging meetings and conferences, producing a variety of correspondence and reports, and related clerical support duties including, but limited to, receiving phone calls and messages, ordering, copying, filing, faxing, and opening, sorting and distributing department mail. 
4. May serve as subject matter expert for the department policies and procedures.
5. Ensures adequate inventory of office supplies and basic maintenance of office equipment. Coordinates the timely repair of office equipment. Ensures basic set up and maintenance of office personal computers and associated equipment. Ensures timely service.
6. May assist with orientation of new members of the department.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High school degree or equivalent

Preferred:
1. Associate’s degree

Experience/Skills:
Required:
1. Minimum two (2) years of related department administration experience
2. Strong written and verbal communication skills
3. Demonstrated analytical, problem solving, and documentation skills
4. Previous experience with database software
5. Ability to use standard computer software packages and applications

Preferred:
1. Knowledge of medical terminology

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments.  The competencies will be maintained and attached to the departmental job description.  Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment.

home health/hospice experience beneficial; medical admin experience

All qualified applicants