Housing Navigator (Families Home to Thrive)

Benefits:    

• Free Dental & Vision 
• 19 Paid Holidays - Including 4 Mental Health Days
• 15 Vacation days & 10 Sick Days, annual vacation increases
• Retirement Plan with a match 
• Paid Training 
• 10-year anniversary sabbatical 
• Flexible Spending Accounts 
• Professional Development Allowance 
• Paid Parental Leave benefit 
• Discounted Pet Insurance 
• Affordable Health Insurance (50% dependent coverage paid by employer) 
• and many more! 

Compensation: $28.32/hour

***The Insight Housing Families Home to Thrive is a new 15-month program. This position has an end date of November 2026 with or without the potential to extend. ***

Company Overview

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive and sustainable housing solutions.

Program Overview

The Insight Housing Family Rehousing Program assists low-income families experiencing homelessness to attain housing placement and housing stability. The program provides street and venue-based outreach, case management, permanent housing placement, temporary financial assistance, employment assistance, and assistance in obtaining community and other mainstream benefits. The program will work with all participants to develop and carry out action plans that improve their health and wellness.

Position Summary

Under supervision of the Program Manager, the Housing Navigator supports the Insight Housing Family Rehousing Program Program’s effort through landlord engagement, retention, and collaboration with other housing agencies. The Housing Navigator is the liaison for all landlords, property managers, the Insight Housing Family Rehousing Program and our program participants. This position acts as a housing advocate for households by negotiating housing options on their behalf and providing support in complying with housing rules through various tenant rights education and life skill trainings.

Essential Duties and Responsibilities

• Identify and provide program participants with housing resources needed to reach their permanent housing goals.
• In partnership with the Housing Services Manager, develop partnerships with property managers and landlords in counties that Roads Homes serves and maintain a database of landlords and available properties.

• Match landlord qualifications with program participant needs.

• Monitor the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions.

• Negotiate rental agreements with landlords, conduct housing inspections, and assist participants with review of lease agreements and move-ins.
• Assist with the program participant intake process and initial assessment.
• Collect and keep files of income certifications, calculations of subsidies and lease approvals for participants’ direct lease contracts.
• Perform or arrange housing inspections prior to move-in.
• Maintain a database of all program participants housed including date and location of permanent housing.
• Conduct regular home visits to program participants who are housed.
• Ensure that all regulatory agreements, contracts, and fair housing laws are adhered to as they relate to housing.

• Provide individual and group education regarding housing retention, tenancy skills, and financial assistance and management.

• Coordinate eviction prevention services and follow up with landlords.
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