Quality Control Manager

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. ePac’s mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers. Since opening our first manufacturing facility in 2016, our mission has been clear – to help small brands obtain big brand presence, give back to the communities we serve and contribute to the creation of a more sustainable, circular economy.

https://epacflexibles.com/

This role offers a competitive salary range up to $65k annually, depending on skills and experience, with a generous leave and benefits package.

Benefits package includes:

• 3 Medical Options
• Dental
• Vision
• Employer paid Short and Long term disability
• 401K with employer match
• 120 hours Paid Time off
• 10 paid holidays
• Potential for company bonus
• and more!

SUMMARY OF POSITION

The Quality Control Manager is responsible for the overall development, implementation and maintenance of the organization's Quality Management System. The Quality Control Manager develops, implements and manages quality control systems designed to ensure continuous production of advanced composite materials and applications (consistent with established standards, customer specifications and production goals). The position supervises  Quality Control Coordinator(s) and has a direct line of reporting to the Director of Operations, and a dotted line to our Manager, Quality Systems and Compliance. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

• Ensure the Quality Management System conforms to customer, internal, ISO and regulatory requirements.
• Update quality documentation to ensure best and correct practices are in place.
• Formulate, document and maintain quality control standards and on-going quality control objectives
• Work with management and supervisory team on developing and executing corrective action plans related to quality concerns: complaints, global corrective actions, other chronic quality issues.
• Identify and record quality-related problems, initiate action to prevent nonconformance, and recommend solutions.
• Oversee customer requested audits. Develop Corrective Action Plans for non-conformities discovered during those audits.
• Communicates, coaches, trains and guides direct reports and discuss any issues/concerns.
• When necessary, ensure that trial runs are designed and conducted in a manner intended to identify potential quality issues and resulting in a quality plan aimed at preventing non-conformances.
• Ensure a high level of internal and external customer service.
• Investigate, document all customer issues and complaints determining root cause for each issue and corrective actions. 
• Supervise inspection and testing activities to ensure high productivity and high technical integrity.
• Develop and analyze statistical data and product specifications to determine standards and establish quality and reliability expectancy of finished products.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Interact with vendors to ensure the quality of all purchased parts.
• Maintain an active role on internal continuous improvement teams managed by Director of Process Improvement 
• Develop and implement Quality Management Systems, i.e. ISO, GMP, AIB, and SQF-2 in conjunctions with Manager, Quality Systems and Compliance
• Establish SOPs for all quality processes and procedures to maintain consistency, accuracy and controlled results.
• Responsible for all local food safety.
• Staff, manage and allocate competent and knowledgeable QA Technician personnel to support the facility production operation

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