Strategic Account Manager

*Location: Candidate must be located in California*

Genetec is a global technology company that has been transforming the physical security industry for over 25 years. Today, the company develops solutions designed to improve security, intelligence, and operations for enterprises, governments, and the communities in which we live.

Genetec is seeking a highly motivated individual who will be responsible to develop growth strategy for large, national sales partners who are identified as strategic to our business. The successful candidate will bring passion, ambition and an entrepreneurial spirit to the role and will have the ability to drive results. Along with a tight alignment to regional sales and business development teams, this person will also work in partnership with multiple disciplines internally to drive visibility, engagement and demand through aligned, tailored plans that help us achieve mutual pipeline acceleration and revenue growth. We seek someone with a “can-do” attitude who takes ownership for the task at hand. The ideal candidate will possess a tenacity that will focus on building relationships and establishing credible opportunities for Genetec within the identified account(s). The Strategic Account Manager works collaboratively on an ongoing basis towards the goal of long-term account retention and maximized selling opportunities. Develop relationships at all levels and be the voice of Genetec within these accounts.

What your day will look like:

• Understand the Account’s business, its various stakeholders, their product selection, budgeting and purchase decision making processes, cross selling, upselling, grow the accounts
• Develop and implement business and marketing plans within the identified account to define business objectives, goals, and programs
• Work with our Product Marketing and R&D groups to ensure that the strategic account’s requirements are understood and considered as part of new product planning
• Work closely with the Product Marketing Management & Marketing Communications teams to develop tailored sales tools and related presentations for the Regional Sales Manager and other teams as needed
• Become proficient in positioning the capabilities of Genetec relative to high potential end user needs 
• Provide product demonstrations and commercial training to account stakeholders
• Uncover customer needs, identify opportunities for cross- and upselling, assist in response to RFx, and assist in preparation of quotes and proposals
• Keep Genetec sales management abreast of account activity, trends and opportunities 
• Engage with the Commercial Team to develop account strategies, coverage and follow-up
• Manage forecasts and achieve quotas
• Monitor and report satisfaction levels 
• Update and maintain data in CRM or other applications
• Acquire, maintain and report adequate knowledge of product, market and competition
• Assist Genetec Sales team with development, preparation and delivery of regularly scheduled sales performance reviews in accordance with the Genetec Channel Partner Program; includes data analysis, performance against goals, product sales targets, etc.

About you:

• College degree or equivalent experience
• Security industry background is preferable
• 10+ years of high-tech sales experience, including national/strategic account management
• Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills
• Excellent interpersonal and problem-solving skills; ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities
• Understanding of large-company business practices; ability to influence and leverage company management and key contributors to achieve growth goals 
• Ability to influence and gain consensus among multiple stakeholders in group purchase situations 
• Ability to work cross functionally and build relationships with core stakeholders
• Working knowledge and proficiency in Microsoft Word, Excel and PowerPoint
• Acumen for understanding of complex technology systems 
• IT and/or IP Security industry background a plus
• Proven sales achievement/track record
• Open to travel up to 50% of the time anywhere within California

Let's talk perks!

• Salary range: 120k to 200k - The salary range relies on the total compensation (salary + commission/variables)
• Attractive vacation package
• 401K match
• Work-life balance
• Virtual cooking classes
• Virtual exercise classes

Would you like to know what it looks like to work at Genetec? Click on the following link to fi