Multi-Unit General Manager

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France  to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. 

Multi-Unit General Manager
Fresh Baguette – DMV Area

Fresh Baguette is a fast-growing artisanal bakery founded in 2013 in Bethesda, MD. Inspired by French bakeries, we craft fresh, made-from-scratch organic breads, pastries, sweets, and croissants every day, serving guests in seven retail locations, two production bakeries, and through our wholesale partners. Our mission is to create unique moments of indulgence that delight every sense, combining authentic quality with a warm, modern atmosphere.

About the Role
We are seeking a dynamic and experienced Multi-Unit General Manager to oversee multiple bakery café locations and lead teams to excellence. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.

What We Offer

• A leadership role in a growing, values-driven company.
• Competitive compensation package: $85,000–$115,000 per year, including bonus.
• Paid Time Off to rest and recharge.
• Health & Dental Insurance - eligible after 90 days.
• 401(k) with Company Match to invest in your future.
• Monthly Wellness Reimbursement to support your well-being.
• 40% Employee Discount on all Fresh Baguette products.
• Free Lunch during shifts.
• Anniversary Gift Card to celebrate your milestones.
• Opportunities for professional growth and advancement.
• A collaborative, supportive team culture where your impact is visible every day.

Key Responsibilities

1. Ownership & Accountability

They take full responsibility for their results and environment. Rather than waiting to be told, they step in, solve problems, and follow through. Their word can be trusted, and they naturally instill a sense of responsibility in their team.

• Take full responsibility for the bakery’s overall performance, including sales, profitability, customer satisfaction, and team culture.
• Proactively identify and resolve challenges, ensuring smooth day-to-day operations.
• Maintain a clean, safe, and organized environment that reflects Fresh Baguette’s standards of excellence.

2. People Leadership & Development

They genuinely care about people and see leadership as a way to grow others. They coach, give feedback, and celebrate progress, building teams that are stronger, more motivated, and ready to step up. Their success is measured not just by results, but by how their people develop under them.

• Recruit, onboard, and retain top talent across roles including customer service associates, bakers, shift supervisors, and assistant managers.
• Actively coach, mentor, and develop team members to grow in their roles and take on greater responsibilities.
• Build strong team bonds by fostering respect, collaboration, and care among all employees.

3. Business Mindset & Operational Excellence

They think like business owners. Every decision is guided by improving customer experience, increasing sales, and ensuring efficient operations. They pay attent