Store Monogrammer, Part Time Flex, Palo Alto - Pottery Barn Kids

POSITION: MONOGRAMMER    

REPORTS TO:  GENERAL MANAGER    

TYPE: NON-EXEMPT  

BRAND: POTTERY BARN KIDS  

PRIMARY FUNCTION: Provide guests with personalized Pottery Barn Kids merchandise utilizing monogram machine and tools. 

ESSENTIAL DUTIES & RESPONSIBILITIES:   

• Monogrammer will select items for personalization and match guest orders. 

• Monogrammer must have high attention to detail and ensure that needle and threading matches guest specifications. 

• Monogrammer must assess embroidered items for any frayed threading and assure quality before items are picked up by guest. 

• Monogrammer must be comfortable performing routine maintenance and upkeep on embroidery machine. 

SKILLS/KNOWLEDGE:   

• 1-2 years retail sales experience (specialty retail preferred, but not required)   

• 1-2 years customer service experience  

• Proven ability to prioritize and handle multiple tasks simultaneously  

PHYSICAL REQUIREMENTS:  

• Ability to operate embroidery machine and adhere to safety practices and policies