Director of Adult Community-Based and Homeless Services

Job Description:

Job Title: Director of Adult Community- Based & Homeless Services

Location: Indianapolis, IN

Department: Adult Community Services

Employment Type: Full-time

Job Summary:
Join our compassionate and collaborative team as the Director of Adult Community-Based & Homeless Services, where you will play a pivotal role in establishing a positive culture that treats clients, referral sources, stakeholders, and team members with dignity and respect. You will be responsible for maintaining compliant and quality services within our designated business unit, ensuring that we meet the highest standards of care. We are looking for a leader who is dedicated to making a difference in the lives of others, possesses strong communication skills, and has a passion for supporting individuals facing challenges.

In this role, you will oversee fiscal results and compliance, manage relationships with key stakeholders, and ensure that our services meet contractual and legal obligations. Your leadership will be essential in driving quality assurance procedures and fostering a supportive environment for our team.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Accountable for overall fiscal results and compliance for the assigned business unit, including identifying new funding sources and enhancing current services.
• Assist with grant management, ensuring timely and accurate invoicing.
• Track and meet key performance indicators, ensuring timely variance reporting.
• Build and maintain relationships with stakeholders, including targeted case management groups and regional Department of Mental Health Offices.
• Ensure compliance with contractual and legal obligations based on accreditation standards and maintain audit-ready standards.
• Perform management responsibilities, including hiring, coaching, and performance management for the assigned area.
• Manage ongoing quality management processes, including completing quality management file reviews and field observations of team members.
• Work direct care shifts as required and perform other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Bachelor's degree and two years of relevant experience in a healthcare system or five years of behavioral healthcare experience required.
• Behavioral healthcare experience in a similar role preferred.
• Master’s degree preferred.

Additional Qualifications:

• Strong written and verbal communication skills, with the ability to develop written reports and present information confidently.
• Positive team player with strong interpersonal skills to build relationships of trust with team members and stakeholders.
• Good computer skills (Word, Excel, internet platforms, database, web-based applications) and effective communication in verbal and written form.
• Understanding of supporting individuals with disabilities and/or barriers to employment, education, and independent living.
• Knowledge of evidence-based treatment methods related to mental health and/or substance abuse services.

Physical Requirements:

• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting