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Network Support Technician - Intermediate – TS/SCI required

General Dynamics Information Technology
San Antonio, United Statesfull_timeVerifiedPosted 10 Jun 2024

About the role

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:

Public Trust/Other Required:

Job Family:

SCA

Job Qualifications:

Skills:

Microsoft Windows Server, Network Administration, System Administration

Certifications:

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

Network Support Technician - Intermediate – TS/SCI required 

 

Transform technology into opportunity as a Network Support Technician - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. 

 

At GDIT, people are our differentiator. As a Network Support Technician - Intermediate you will help ensure today is safe and tomorrow is smarter. Our work depends on Network Support Technician - Intermediate joining our team to support the US Army Intelligence and Security Command (INSCOM). 

 

HOW AN NETWORK SUPPORT TECHNICIAN - INTERMEDIATE WILL MAKE AN IMPACT 

  • Under general supervision, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.   

  • May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.   

  • May assist with installation of terminals and associated hardware.   

  • May provide network server support.   

  • Requires strong knowledge of PC/Network communications hardware/software, in a multi- protocol environment, and network management software. 

  • Provide Tier I and II support at remote field and garrison sites 

  • Perform server and desktop installation, basic cabling 

  • Perform systems administration of desktop and server systems connected to local and wide area networks 

  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions  

  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations  

  • Maintain and load cryptographic device and keys 

  • Perform troubleshooting, maintenance, and repair on many types of hardware and software 

  • Provide advice and training to end users 

  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance 

  • Set up administrator and service accounts and maintain system documentation 

WHAT YOU’LL NEED TO SUCCEED: 

  • Education: Associate's Degree with 7 years of experience, or Bachelor's Degree with 5 years of experience 

  • Required Skillset: 

    • Knowledge of the principles, methods, and techniques used in network administration and support 

    • Knowledge of related hardware and software 

  • Clearance Level: TS/SCI 

  • Required Certification(s): 

    • DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract 

    • IAT II 8570/8140 Baseline Certification Security+ or equivalent  

    • Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc 

  • Location: On Customer Site 

  • Additional: 

    • Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract 

    • Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity 

    • Travel may be required to support the mission 

GDIT IS YOUR PLACE: 

  • 401K with company match 

  • Comprehensive health and wellness packages 

  • Internal mobility team dedicated to helping you own your career 

  • Professional growth opportunities including paid education and certifications 

  • Cutting-edge technology you can learn from 

  • Rest and recharge with paid vacation and holidays 

#GDITPriority 

#GDITINSCOM 

#I2TS4 

#GDITArmy 

The

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Company

General Dynamics Information Technology

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