Jobs and Careers
TA

Small Format Team Leader

Target
Santa Monica, United Statesfull_timeVerifiedPosted 13 Dec 2023

About the role

The pay range per hour is $25.00 - $42.50

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SMALL FORMATS

We enable a consistent experience for our guests by ensuring product is in stock, available and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the:

  • Knowledge of guest service fundamentals and experience building a guest first culture across the store
  • Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
  • Skills in process improvements and workload efficiency
  • Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent

As a Small Format Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: planning merchandising, pricing workload, transitions, revisions, sales plans and promotions
  • Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard.
  • Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor
  • Be an expert of operations, accuracy, process and efficiency
  • Lead inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for your assigned department(s)
  • Create a scheduling plan in partnership with your leader based off of monthly and weekly business workload and guest traffic
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
  • Lead your department(s) in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
  • Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work, as applicable for your location
  • Expect and enable team members to stay up-to-date on relevant trends and products
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Lead team onboarding and learning
  • Close knowledge and skill gaps through training and experiences
  • Establish clear goals and expectations and hold team members accountable to expectations
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
  • Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to worki

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Company

Target

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