Systems Administrator II, Department of Mechanical Engineering

Job Posting Title:

Systems Administrator II, Department of Mechanical Engineering

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Hiring Department:

Walker Department of Mechanical Engineering

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

As a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders.

In the Walker Department of Mechanical Engineering, we design and build devices and systems that transform industries and improve lives around the world. With nearly 70 faculty members, 27 staff members, 1,500 students and thousands of alumni worldwide, the Walker Department has a supportive community aspired to solve the most pressing challenges of the 21st century through world class research, unsurpassed student education, and dedicated service to the community.

This job description may not reflect all assigned duties, responsibilities, or aspects of the job described

Purpose

Provide system-level administration and support for workstation fleet, networking and security for the Walker Department of Mechanical Engineering.

Responsibilities

• Responsible for the system-level administration for department workstation fleet in a primarily Windows environment using industry standard tools.

• Maintain imaging tools, department print server, patch management, software deployment and licensing management. Administer additional endpoint and management platforms as needed.

• Assist with department IT security posture, policies, reporting and procedures to follow campus requirements and industry best practices.

• Windows Server configuration, maintenance, troubleshooting and support for physical/virtual servers.

• Assist with the administration of the Mechanical Engineering network in coordination with campus-level network support team, services, and compliance.

• Provide advanced-level end user support as needed.

• Document processes, topologies, and system configurations. Maintain and update accurate information across several systems including inventory records, knowledge base, and ticketing system.

Required Qualifications

• Three years of professional, business/enterprise fleet management experience of Windows OS in a centrally managed environment including using common tools such as SCCM/MECM, Intune, Active Directory, and Group Policy. Experience administering servers (virtual and physical), OS/software deployments, patching, and maintaining inventory.

• Experience with commonly used concepts, practices, procedures, and tools used in supporting and maintaining macOS.

• Process-oriented with excellent documentation skills. Create and/or maintain technical and operational documentation.

• Core understanding of information security best practices and networking fundamentals.

• Excellent communication and customer service with the ability to work with minimal supervision with accuracy and attention to detail with sound decision making, problem solving and critical thinking skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• More than 3 years of experience

• Relevant certifi