Technical Product Manager Advisor

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

As the Technical Product Manager you will be acting independently, designing, modifying, and managing activities of products within the information technology family.  Involvement lasts throughout all stages of a product’s lifecycle, from product inception and planning through maintenance and end-of-life decisions.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Louisville, KY; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Birmingham, AL; Charolette, NC. 

The salary range for this position is $107,700- $155,000 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Designs, modifies and manages activities for a specific product or group of products from product definition and planning through production and release. 
• Serves as the central resource with design, process, test, quality and marketing as the product(s) move to completion and release. 
• Tracks statistics of product adoption by customer base and translates feedback into enhancement recommendations.
• Ensures a smooth turnover to the implementation or support organizations that includes planning, training and hand off.
• Establishes and interacts with user community (e.g., focus groups, crowdsourcing, customer fact finding, etc.)
• Creates and maintains the product vision/roadmap.
• Participates in the rollout of marketing plans/campaigns.
• Creates alpha and beta program definition and coordinates execution.
• Creates standard demonstrations (and occasional participation in customer demonstrations).
• Provides demonstration training to Sales.
• Promotes investigation and application of new technologies and industry trends to product management activities. 
• Ensures that products meet specifications and quality goals.
• May assist less experienced peers.  May act as a team lead.
• May perform other job duties as assigned. 

What you’ll need to have:

• Bachelor’s degree.
• Minimum of 10 experience in product management, product owner, product strategy. 
• Significant experience in small business product management and product strategy.

What would be nice for you to have:

• Specific knowledge of the financial industry as it relates to the product.
• Own and drive the end-to-end small business strategy across payment organization.
• Knowledge of AI and machine learning. 
• Has broad expertise or unique knowledge and contributes to company objectives as a subject matter expert (SME).  Works on highly complex and diverse projects.  Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.  Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
• Able to define system and functional requirements.  
• Able to use independent judgment to plan, prioritize and organize a diversified workload.
• Superior knowledge of development and design for products in the financial industry.
• Superior project management knowledge and abilities.
• Superior knowledge of research procedures concerning development of new technologies.
• Superior written and verbal communication skills.