Technical Lead

Location Designation: Hybrid 

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

 

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday. 

 

New York Life Insurance (NYL) is seeking a highly talented, driven Technical Lead to join our dynamic, high-performing team focused on modernizing the technology ecosystem and transforming our business processing capabilities that support our Institutional Life Insurance business. Our innovation roadmap focuses on eliminating points of friction within our diverse platform portfolio, simplifying our business processes, building more scalable applications, and modernizing our data strategy with a focus on implementing best in class business intelligence capabilities.

 

NYL is uniquely positioned for success thanks to our significant strategic advantage in insurance expertise and deep financial resources attributed to our 175-year history and AAA rating.  We are looking for a self-starter with a results focused mindset to join our team that will modernize, transform, and set the foundational ecosystem of the future. This candidate should possess the combination of technical savvy and drive to join the team with vision, experience and commitment to modernize and transform the Institutional Life Insurance ecosystem. 

 

The Technical Lead role is critical to delivering our innovation roadmap.  It requires a highly organized technologist with a track record of working collaboratively as part of a cross-functional team to deliver on complex multi-million dollar projects and lead development teams in building end-to-end technology solutions.  The individual must dive deep to resolve complex technology challenges with their teams one hour and then elevate to provide executive level updates the next.  The ideal candidate has a minimum of 10 years of experience in architecture, design, development, and management roles on complex, multi-cloud, multi-provider, new platform introductions.

 

Key Responsibilities:

 

• Recognize stakeholder needs and strategy to execute on business roadmap: partner with product owners and organization stakeholders within Institutional Life to recognize goals, strategy, scope, and use cases to modernize and efficiently run our technology ecosystem. Partner with business stakeholders to create application architecture and technology roadmaps for our organization

• Platform subject matter expert and solution design: leveraging use cases and a deep understanding of our platforms to develop solution architecture and design and collaborate with enterprise teams as applicable. Partner with business resources and platform vendor resources to expand and share knowledge of the platform and its capabilities. In charge of defining how platforms integrate to power a complete technology eco-system for our business. The Technology Lead will play a critical role in the implementation and integration of a CRM/BPM, MuleSoft, and Data Management solution, while ensuring that we follow best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance

• Project execution and leadership: lead, collaborate with, and motivate a cross-functional team of designers, business analysts, developers, and testers to build, execute and release features in alignment with our roadmap.  In partnership with the scrum master and product owners, drive, negotiate, and prioritize in-sprint activities and problem solve to mitigate risks to meet business commitments by staying on-schedule and within budget.  Escalate options to executive leadership when important decisions are needed and accountable for managing stakeholder expectations and validating work effort and sequence of activities is appropriately reflected in project plans

• Partner with the Business User Acceptance Testing leader to ensure quality work is deployed: Partner with test leads to ensure testing plans ensure quality deliverables are delivered to users.  In some instances, instruct product owners to support business user acceptance testing responsibilities (test plans and use cases creation to reflect requirements which demonstrate that deliverable meets quality standards and is ready for field and customer use)

• Monitoring, quality, and tra