Provider Marketing Manager

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Provider Marketing Manager will shape and deliver compelling narratives that inform, engage, and inspire Spring Health’s diverse network of mental health providers. This remote role is part of the Marketing team and plays a critical role in communicating the value of new initiatives, deepening provider connection, and ensuring the right message reaches the right audience at the right time. This is a full-time remote position on our team reporting directly to the Engagement Lead, Provider Marketing. Occasional travel may be required for company or team events. 

What you'll do:

• Develop and execute a strategic provider communications plan that aligns with organizational priorities and provider needs
• Craft clear, engaging, and helpful messages across channels—email, SMS, in-app, and web—to support new features, workflows, and initiatives
• Create and maintain a centralized communications calendar in partnership with Clinical Operations and Product
• Tailor content and messaging for distinct provider segments and personas
• Elevate our provider storytelling strategy with a focus on digestible, informative, and actionable content
• Collaborate cross-functionally to ensure provider communications are consistent, timely, and aligned with broader engagement goals

What success looks like in this role:

• Maintain a comprehensive communications calendar with 100% on-time execution
• Improve provider satisfaction with communications decreasing inbound support tickets
• Increase adoption of new features or initiatives through segmented messaging strategies

What you'll bring:

• 5+ years of experience in communications, content marketing, or provider engagement, ideally within healthcare or health tech
• Strong storytelling, writing, and editing skills with a portfolio of multi-channel content
• Experience building segmented communications strategies across varied personas or professional roles
• Proficiency with tools such as Iterable, Braze or similar for email, SMS, and in-app messaging
• Highly collaborative with strong project management skills and attention to detail

The target base salary range for this position is $93,500 - $107,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter wil