Process Improvement Padawan

At phia we hire talented and passionate people who are focused on collaborative, meaningful work, providing technical and operational subject matter expertise and support services to our partners and clients.
phia is hiring a Process Improvement Padawan to drive the enhancement of operational processes to increase efficiency, productivity, and quality to support our federal customer. You will work closely with various teams to assess existing processes, identify areas for improvement, and implement changes to drive operational excellence. You will utilize their analytical skills, process modeling expertise, and problem-solving abilities to streamline workflows and achieve better outcomes for the projects. This opportunity offers hybrid flexibility within the DMV (DC/MD/VA) Metro area.

What You'll Do

• Work with the project team leads to continue to identify existing processes that need improvement through analysis, data collection, and feedback from stakeholders. Evaluate the efficiency, effectiveness, and compliance of current processes. Collaborate with cross-functional teams to gather insights into pain points and bottlenecks.
• Develop a comprehensive process improvement strategy aligned with the organization's goals and objectives. Prioritize process improvement initiatives based on their potential impact and feasibility.
• Work closely with various project teams to gather input and secure buy-in for proposed changes. Identify and communicate the benefits of the process improvements and address concerns.
• Maintain comprehensive documentation of processes, changes, and best practices.
• Participate in continuous improvement activities by identifying and analyzing the effectiveness and efficiency of existing processes and developing strategies for improvements.
• Coordinate, schedule, and support meetings by providing agendas, and meeting minutes and tracking moving project priorities.
• Define key process indicators (KPIs) to track the impact of the process change. Regularly assess the impact of process improvements on business outcomes. Prepare and present reports on project status, improvements achieved, and future recommendations to senior leadership.

Experience Requirements

• Proven experience in business process analysis, improvement, or reengineering.
• Federal consulting experience required.
• Proficiency in process modeling and analysis tools/software.
• Strong analytical and critical thinking skills.
• Excellent communication and interpersonal skills.
• Well versed in the Jedi Archives.

Security Clearance

• U.S. citizenship
• Public Trust with the ability to obtain or maintain TS/SCI

Desired Skills and Experience

• 5 years of experience utilizing Process Improvement methodologies (e.g., Capability Maturity Model (CMM)/ Capability Maturity Model Integration (CMMI), ISO 9000, Six Sigma, agile).
• Project management experience is a plus.
• Professional certifications in Lean Six Sigma Green Belt, Certified Process Professional (CPP) Certified Business Process Professional (CBPP) is a plus.
• Bachelor's degree preferred in a relevant field, such as Business Administration, Operations Management, Engineering, or a related discipline
• Proficient in Microsoft Project and Microsoft Planner 
• Proficiency in JIRA/Confluence

#LI-LC1
Who You Are·         A proactive problem solver that appreciates the challenges of working in a fast-paced, dynamic environment.·         Intellectually curious with a genuine desire to learn and advance your career.·         An effective communicator, both verbally and in writing.·         Customer service oriented and mission focused.·         Critical thinker with excellent problem-solving skills
If your experience and qualifications aren’t a match for this position, you will remain in our database for consideration for future opportunities that may be a better fit.
Who We Arephia, LLC is a Northern Virginia-based, 8a certified small business established in 2011 with a focus in Cyber Intelligence, Cyber Security/Defense, Intrusion Analysis & Incident Response, Cyber Architecture & Capability Analysis, Cyber Policy & Strategy, and Information Assurance/Security. we proudly support various agencies and offices within the Department of Defense (DoD), Federal government, and private/commercial entities.·         phia values work-life balance and offers the following benefits to full-time employees:·         Comprehensive medical insurance to include dental and vision·         Short Term & Long-Term Disability·         401k Retirement Savings Plan with Company Match·         Tuition and Professional Development Assistance·         Flex Spending Accounts (FSA)
phia does not discriminate on the basis of