Entry Level Customer Service Associate – Immediate Hire
New Catalyst IncorporatedAbout the role
We’re currently hiring Entry Level Customer Service Associates to support our live events, community outreach initiatives, and in-person marketing campaigns for nonprofit partners. This is an excellent opportunity for individuals who enjoy working with people, want to start quickly, and are eager to build valuable experience with a growing organization.
Position Summary
As a Customer Service Associate, you’ll serve as a friendly and knowledgeable point of contact at events and outreach sites. You’ll help introduce the public to our nonprofit campaigns, answer questions, and create memorable interactions that encourage community engagement. No previous experience is required—paid training is provided.
Responsibilities
Welcome attendees and provide helpful, accurate campaign information
Support event operations including setup, registration, and teardown
Assist with distributing materials and representing nonprofit partners
Engage with guests to build awareness for active fundraising initiatives
Document guest interactions and share feedback with leadership
Collaborate with event and outreach teams to ensure smooth, organized events
Maintain a positive, energetic, professional presence throughout each shift
Offer high-quality customer service in fast-paced event environments
Qualifications
Experience not required — training is provided.
Successful candidates typically:
Communicate clearly and confidently
Enjoy interacting with people in public settings
Bring a friendly, outgoing, customer-first attitude
Are reliable, adaptable, and open to learning
Can manage multiple tasks in a busy event environment
Are comfortable working some evenings or weekends
Are 18+ and legally eligible to work in the U.S.
Preferred (not required):
Retail, hospitality, customer service, event support, or fundraising experience.
What We Offer
Immediate start dates
Paid training and ongoing guidance
Competitive hourly pay + weekly performance bonuses
Opportunities for rapid internal growth (Team Lead, Event Coordinator, Campaign Manager)
Flexible scheduling
Supportive, upbeat team culture
Hands-on experience in events, customer service, and nonprofit outreach
A meaningful role contributing to community-focused causes
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