Traffic Management Center Specialist

 

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis seeks a Traffic Management Center (TMC) Operations Specialist with TMC experience to join the team in Nashville, TN. In this role you will assist our team in the Nashville DOT traffic management center.

At Arcadis, we want to put our people first. We create an environment where all our people can be at their best and we invest in them to build the workforce of the future. Our employees enjoy competitive salaries, medical/dental/vision plans and a matching 401(k). Arcadis proudly offers flexible work schedules, professional development opportunities, as well as leadership development programs.

The primary responsibilities will be managing the traffic signal network in response to planned special events, crashes, and other highway events, with the primary goal of first responder and public safety.  

Role accountabilities:

• Work in a dynamic operation environment with the primary goal of public safety for all roadway users.
• Operate access and control traffic management devices (CCTV, Dynamic Message Signs (DMS), etc.) and other equipment to monitor significant portions of the Davidson County Metropolitan Government highway systems
• Support first responders, emergency management, and law enforcement communications.
• Activate appropriate response(s) to detect and/or report incidents, including, but not limited to, dispatch of service patrols, location assistance to first responders, and notification to the public
• Generate, receive, and respond to calls about various persons/organizations/agencies
• Record all appropriate control room activities
• Create and submit internal work orders for equipment failures or malfunctions
• When directed by NDOT, function as a member of the emergency response team
• Employ various software applications to control ITS field devices, monitor traffic flow, and perform data analysis
• Review and ensure the accuracy of all data submissions in operator logs, reports, and documentation
• Provide guidance to responders and motorists during severe traffic-related events
• Post alerts, notifications, and messages as needed
• Assist in coordinating responses to disasters and high-profile special events that affect the roadway
• Performs other related work as directed.

Qualifications & Experience:

• High school diploma or GED required
• Experience in public safety, emergency management, transportation dispatch, customer service, or similar environment is preferred
• Skills in interpersonal relationships and ability to work well within a diverse group
• Demonstrated ability to write reports and correspondence
• Ability to communicate written and verbal information in English
• Ability to take calls, dispatch on radio or telephone, and otherwise clearly communicate information over a radio system or network in a clear and concise manner
• Ability to use traffic control computer applications
• Capable of multi-tasking and working in a fast-paced environment
• Familiarity with local roadways preferred
• Ability to use computers in “Windows-based applications”
• Ability to work alternate work schedules and be on-call as necessary

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able t