Product Analyst Senior Associate - User Experience

We’re driven by curiosity, passion, optimism, and the belief that everybody can grow.

Analyst Workbench(AWB) goal is to provide an end to end research and analytics experience for our Analysts and Data scientists. We are utilizing public cloud and is using the latest tech stack which will advance us to the next level of data excellence. 

As a Product Analyst Senior Associate - User Experience you are a Product champion to work with us on a multi-year strategy to enhance 5000+ analyst's data experience at Chase. Together we are working towards making a huge impact in the quality of our analyst's data discovery, wrangling, reporting and publishing experience at Chase. 

Job Responsibilities 

• Design thinking principles and methodologies to identify and solve business problems
• Collaborate very closely with the Product Manager to study client problems, and identify possible needs
• Use Cloud technology and advance analytics tools to solve user problems
• Collaborate with Our Analyst will work very closely with the product and engineering team to detail out requirements, design tests, plan and coordinate A/B tests, and feedbacks.
• Design and translate ideas to wireframes using design tools like Figma to drive ideas and explain concepts
• Skilled at churning fuzzy needs into scalable business solutions.  Your solutions are driven by logic, reason, and empirical observations.  This is an incredible opportunity for hybrid thinkers that love to learn and synthesize in a high-performing culture
• Exceptional client and stakeholder management. You do everything to understand your users and their problems, and you will work with the team to design smart features with deep understanding of user problems
• Work with a large cross-functional team of leaders and will inspire everyone with your growth mindset

Required Qualifications, skills and capabilities

• 3 to 7 years’ experience, and worked with cloud technology, micro services, or digital applications
• Masters in Computer Science, Mathematics, Finance, or any other technical areas
• Understand your clients and you apply creative product management and design thinking principles
• Expert technical knowledge and is very comfortable with public cloud technology

***relocation support is not offered for this role, hybrid work schedule required 3 days onsite.***

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans