US Payroll Operations Analyst

<p>TITLE: US Payroll Operations Analyst</p> <p>REPORTS TO: VP of Human Resources</p> <p>LOCATION: Remote</p> <p>EMPLOYMENT TYPE: Full-Time</p> <p>Here are Career Team, we’re searching for our next US Payroll Specialist! As a US Payroll Specialist,, you are the heartbeat of our payroll operations. You will ensure the integrity of our data, provide world-class support to our US-based employees, and act as the primary guardian of our time-tracking accuracy. Reporting to the Director of Payroll, you will be instrumental in processing multi-state payroll across 15+ jurisdictions.</p> <p><span style="text-decoration: underline;">Career Team also offers a competitive total rewards package including:</span></p> <p>● 100% Remote: work from the comfort of your home, anywhere in the Philippines</p> <p>● Night Shift Premium: Competitive Night Shift Differential for graveyard hours. Expected works hours are 10:00pm to 7:00am PHST</p> <p>● Health First: Premium HMO coverage with options to add dependents;</p> <p>● Stability: Employment with a US-based organization that offers amazing options for advancement;</p> <p>● Generous Leave: paid holidays and 15 paid time off, offered on an accrual basis.</p> <p><span style="text-decoration: underline;">Your Impact on Career Team’s Success:</span></p> <p>● Ticketing & SLA Management: Act as the "Tier 1" support for all payroll inquiries via Freshservice. You will be responsible for triaging tickets, providing accurate responses, and ensuring all inquiries are resolved within our established Service Level Agreements (SLAs).</p> <p>● Precision Data Management: Review and audit employee timecards for regular hours, OT, and various leave codes. Load batches and perform the critical "first review" of payroll registers to catch variances before they happen.</p> <p>● ADP Power User: Maintain and update ADP Workforce Now to reflect changes in labor laws, tax jurisdictions, and employee status.</p> <p>● Garnishment Administration: Set up and manage garnishments in compliance with US federal and state requirements.</p> <p>● Employee Experience: Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.</p> <p>● Reporting & Insights: Generate weekly/monthly headcount summaries and requested reports for audits to help leadership make data-driven decisions.</p> <p><span style="text-decoration: underline;">What You Bring:</span></p> <p>● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must).</p> <p>● Technical Chops: Proven experience with a Payro