Senior Staff Software Engineer, Enablement

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Enablement team at NBCU exists to help get developers the resources and support they need to be successful in their roles. We want to improve developer efficiency by identifying and mitigating bottlenecks (we love data!), creating documentation and self-service solutions, and providing education and coaching to give teams the knowledge and confidence they need to fully own their software solutions. Build. Run. Own.  

 As part of the broader Engineering Experience organization, we value collaboration and continuous improvement, and we strive to provide an environment where all ideas are valued. We believe that healthy organizations have a culture of accountability, transparency, and safety. This means that we commit to delivering things together, communicate constantly on status and risks, and that when we fail (and we should strive to fail) we use it as a learning experience with no blame or judgement involved.

We are seeking a Senior Staff Software Engineer (Enablement) who takes a systems-thinking approach to understand and improve the developer experience here at NBCU. You use scientific, research-oriented methods to ask questions, get the data you need, and interpret the information to make informed decisions and recommendations for teams. As you identify and implement improvements, you use data to understand if you are on the path to success or need to pivot.  

As a Senior Staff Software Engineer, you will partner with the Engineering Experience teams, the broader NBCU developer population, and engineering leadership to deliver the services, tools, and processes engineers need for positive outcomes. You are innovative and can navigate ambiguity, break down complex problems, and come up with creative solutions that can scale across the organization. A key aspect of this role is influencing change – you build trust easily and connect with others through storytelling. You come from a place of curiosity, and the people you work with feel heard and that their voice matters to you. You help foster communities of learning across the organization, providing safe spaces for developers to learn from each other and grow in their careers.  

Qualifications

• Bachelor degree (Master’s preferred) or equivalent experience 
• 12+ years working with software development teams (less is ok depending on degree or applicable experience) 
• Expertise with DevOps culture and practices i.e. continuous learning, improvement, feedback etc.
• Deep understanding of software development processes and methodologies.  
• Strong grasp of survey design, data analysis, and visualization techniques. 
• Excellent verbal and written communication and collaboration skills to effectively connect with both business and technical teams   
• Ability to Influence and drive change across organizations through experimentation 
• Demonstrates strong em