Commercial Operations Analyst

About Cleerly

We’re Cleerly – a healthcare company based in Denver, Colorado and New York, New York that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which will enable rapid growth and continued support of our mission. 

Cleerly is creating a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. 

About the Opportunity

Reporting to the Commercial Operations Director,  this role will support the sales organization with the daily operations of the commercial process and work systems to drive sales force effectiveness. You will work directly with our CRM (Salesforce.com) and will support sales analytics, sales productivity tools, territory alignment and management, sales forecasting, and more. Candidates must have the Salesforce Certified Administrator (ADM201) certification as a requirement.

About the Team

Cleerly is in the early stages of building the Commercial Operations team to support the broader sales organization. This newly formed team will be a core enabler of our commercial success. Partnering closely with cross-functional stakeholders, the Commercial Operations team will define and manage our approach to sales systems, process, and people.

Responsibilities

• Data management to improve Commercial Operations/Salesforce data quality, implementing rules and automation as needed
• Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
• Create reports, dashboards, and analytics to help track key performance indicators (KPIs), integrated across Finance, Sales, and Marketing, and Account Management, to ensure that business processes and systems are generating accurate data.
• Understanding of basic triggers/Apex code knowledge
• Provides expert support to key stakeholders and Salesforce Product Owner in managing system and process changes
• Produces functional, technical and system design documentation
• Delivers effective training modules and user guides, identifies and develops super user knowledge and capabilities across the business
• New user and ongoing user training of Salesforce and other tech stack tools
• Provide leadership with requested reports and analysis 
• Ensure Looker database matches Salesforce data
• Assist with data requirements for commission calculations

Requirements 

• Bachelor's degree or equivalent
• Salesforce Certified Administrator (ADM201)
• Experience building and maintaining salesforce objects (standard and custom)
• Experience working with distributed teams and various time zones
• Strong knowledge in Sales processes, account management, analytical cloud
• 2+ years of experience with Salesforce.com setup and configurations
• 3+ years business analyst experience
• 1-2 years project management experience preferable
• Proficient Google Suite, MS Excel, Word, PowerPoint and
• Experience with Looker Data Sciences or other similar business intelligence tool

Salary: $90,000 - $135,000

 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.

OUR CORE VALUES:

• We strive to earn trust.
• We value and seek out differences.
• We obsess over client success.
• Our curiosity sparks change.

Why you should apply:

• PURPOSE: Cleerly’s purpose is to create a world without heart attacks. With our new paradigm for precision heart care, we will leave big footprints in the sands of time. Help us make tha