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Operations Automation Senior Associate

JPMorgan Chase & Co.
Jersey City, United Statesfull_timeVerifiedPosted 27 Mar 2026

About the role

We are looking for highly skilled & self-motivated individuals with CIB Domain experience with primary responsibility for driving Change agenda on select operational objectives. The individual will be expected to ensure all deliverables are met per the Change delivery program timeframes. They will also be key in ensuring cross function partnership with all locations within the distributed operating model - building communication lines and ensuring all issues are resolved in a satisfactory manner.

As an Operations Automation Senior Associate in Securities Services, you have proven track record of having worked in Change roles and delivered on Transformation programs successfully. The candidate should have strong analytical and problem-solving skills, knowledge and experience in latest data and digital tools like Alteryx,  UiPath and Instabase. Excellent communication, collaboration and negotiation skills partnering with senior stakeholders to develop, implement, and manage strategic program throughout the Custody Operations business.


Required Qualifications, capabilities, and Skills
  • The candidate should have experience of having worked in large, distributed teams with work experience in Testing, Software Engineering & Securities Services domain involving Trade & Settlements; Asset Servicing; Cash & FX; Reconciliation & Reporting

  • A track record of hands-on experience with managing change program & implement new business processes and controls

  • Strong knowledge with corporate and investment banking process, product, and systems

  • Deal with day-to-day issues as well as planning and executing projects/ initiatives

  • Strategic mindset with a fundamental desire to drive efficiency

     

  • Prior experience with automation and new age tools like Tableau, Alteryx, UI Path & Process mapping tools

  • Conceptual knowledge of ML coding languages and algorithms  

  • Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical stakeholders of the organization

     

  • Understanding of operational risks and related controls, audit and internal control framework

  • Confidence to challenge, and be challenged, whilst remaining with a positive ‘can-do’ outlook

     

  • Strong knowledge of project life cycle and its critical control points.  

    Financial markets product knowledge and understanding of the transaction lifecycle.  

    Subject matter expertise in Custody and Prime Brokerage products

     

     

Preferred qualifications, capabilities, and skills:

  • Strong knowledge of project life cycle and its critical control points

  • Financial markets product knowledge and understanding of the transaction lifecycle

  • Subject matter expertise in Custody and Prime Brokerage products

  • Working knowledge of Microsoft Excel, Power Point and Microsoft Projects, (PMP license is a value add)

  • Bachelor's Degree or equivalent preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total c

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Company

JPMorgan Chase & Co.

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