Security Officer Dispatch Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Ashburn, VA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor communications, coordinate responses to security-related activity, document incidents, and serve as a key link between onsite personnel and leadership. This opportunity is ideal for someone who values teamwork, clear communication, and a people-first culture while bringing a reliable, agile, and integrity-driven approach to every shift.

Position Type: Full Time

Pay Rate: $29 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, location-specific policies, and/or emergency response activities within a financial institution location.
• Monitor radio, telephone, alarm, and/or dispatch communications, then relay information to appropriate personnel in a calm, problem-solving manner during routine and critical incidents.
• Document incidents, service calls, alarms, and/or unusual activity in dispatch logs and reporting systems to help support accurate communication and follow-up.
• Coordinate the movement of officers and/or response personnel across the location based on priority, observed activity, and reported concerns.
• Support access control, camera monitoring, and other security-related operations from the dispatch post to help to deter unauthorized activity and assist with timely response.

Minimum Requirements:

• Have 1+ years of law enforcement experience OR 2+ years of security-related supervisor/manager experience OR 3+ years of security-related experience.
• Possess a college degree.
• A state, county, or city issued security license is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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