AI Technical Architect

About the team:  

At the Capco Technology Delivery Center, we are dedicated to the financial services industries. Our professionals combine innovative thinking with unrivalled industry and domain expertise to offer our clients consulting expertise, complex technology and package integration, transformation delivery, and managed services, to move their organizations forward. Through our collaborative and efficient approach, we help our clients successfully innovate, increase revenue, manage risk and regulatory change, reduce costs, and enhance controls. Our teams stay at the forefront of industry trends and technologies that are driving innovation. From strategy to launch, we are adept at delivering across the full product lifecycle.   

About the Job:  

As a member of the Capco Technology Delivery Team, you’ll bring practical knowledge of agile development methodologies and engineering best practices. As an AI Architect, you’ll play an integral role using your experience and skills to contribute to the quality and implementation of our projects.  

What You’ll Get to Do:  

• Develop new functionality of our GenAI chat platform and help support end-to-end use cases.  
• Develop chatbot solutions by utilizing solid understanding of the architectural principles in chatbots for knowledge management, and self-service functionality by invoking APIs for validation, request completion, etc.  
• Translate business needs into working solutions aligned with enterprise architecture.  
• Design and implement solutions using Large Language Models (LLMs) using direct APIs to LLMs, and also via solutions such as Retrieval Augmented-Generation (RAG).  
• Optimize performance for latency, costs, concurrency, while maintaining high accuracy and high security.  
• Use your understanding of the structure of various backend systems, such as authentication, authorization, enterprise databases, enterprise APIs, etc., in the context of an end-to-end solution.  
• Assess end-to-end bot design and performance.  
• Implement current trends and best practices in AI/ML. 
• Collaborate with cross-functional Agile teams to deliver new functionality and use cases within the chatbot platform.  
• Work closely with stakeholders, tech-leads, and product owners on prioritized features. Will work on designing solutions, developing code, and assist junior members on implementation details and code reviews. 

What You’ll Bring with You:  

• Demonstrated experience developing chatbot solutions.  
• Understanding of end-to-end solution patterns of chatbot solutions and related trade-offs.  
• Experience collaboratively working with stakeholders and technical team members in an agile environment.  
• Experience in chatbot interfaces and how they tie into backend systems.  
• Strong experience in cloud technologies such as AWS and Azure (AWS preferred).  
• Strong programmi