Quality Assurance Engineer

Job Summary 

The QA Engineer will be responsible for ensuring the quality, reliability, and regulatory compliance of banking applications through comprehensive functional testing, test automation, and defect management practices. This role supports web, API, and data‑driven systems and works closely with product, development, vendors, and business stakeholders to deliver secure and high‑quality financial solutions.

Essential Duties 

Functional & Manual Testing

• Analyze business and technical requirements to develop detailed test scenarios, test cases, and test data.
• Perform functional, regression, integration, and user acceptance testing (UAT) for banking applications.
• Validate end‑to‑end business workflows including customer onboarding, payments, lending, and reporting.
• Ensure testing aligns with banking regulations, data privacy, and security standards.

Test Automation

• Design, develop, and maintain automated test scripts for web and API applications.
• Contribute to automation frameworks and improve test coverage across releases.
• Integrate automated tests into CI/CD pipelines.
• Execute automated regression suites and analyze results.

Defect Management

• Log, track, prioritize, and manage defects through their lifecycle using defect management tools.
• Perform root cause analysis and work closely with developers to ensure timely resolution.
• Provide clear defect documentation including steps to reproduce, evidence, and impact assessment.
• Monitor defect trends and report quality metrics to leadership.

Web, API & Data Testing

• Test web applications across supported browsers and devices.
• Perform API testing using modern tools to validate request/response, data integrity, and error handling.
• Execute data testing to validate data accuracy, transformations, reconciliations, and reporting.
• Validate backend systems and integrations with third‑party vendors.

Collaboration & Reporting

• Collaborate with product owners, developers, and business analysts in Agile/Scrum teams.
• Participate in sprint planning, backlog grooming, and retrospectives.
• Provide regular test status, risk assessment, and release readiness reports.
• Support production validation and post‑release verification activities.

Complies with all State and Federal Banking regulatory requirements, including but not limited to: BSA, Anti-Money Laundering OFAC, CIP, Financial Elder Abuse Reporting, Sexual Harassment, Information Security and privacy requirements. This position will elevate suspicious activity to supervisory staff and/or BSA department. Completes compliance and other technical training workshops as assigned.

Required Knowledge 

• Excellent analytical, documentation, and communication skills
• Solid understanding of SDLC, STLC, and Agile methodologies

Basic Knowledge, Skills and Abilities 

• Testing Tools
  • Test Management: Azure DevOps, Jira, TestRail, or similar
  • Defect Tracking: Jira, Azure DevOps, or equivalent
  • Automation: Selenium, Cypress, Playwright, or similar
  • API Testing: Postman, RestAssured, SoapUI
  • Data Testing: SQL, database validation, data reconciliation
  • CI/CD: Azure DevOps, Git, Jenkins (or equivalent)
• Technologies
  • Web applications (modern browsers)
  • RESTful APIs
  • Relational databases (SQL Server, PostgreSQL, etc.)
  • On Premises plus Cloud‑based environments (Azure/AWS preferred