Patient Accounts Representative

Encoda LLC is a technology-enabled services company that has spent the last 30 years developing patented revenue cycle management tools that enhance the billing cycle. This technology is at the heart of our services and what separates us from all other RCM companies. The industry has gone past the point where a smart, experienced employee can make all the difference. In today’s world of complex reimbursement, you must have both the right people and the right technology to maximize revenue and timely payments. Encoda completed a private equity recapitalization with Hughes & Company, positioning us to accelerate the development of our rules-based workflow and analytics software and expanding its use to other areas of the healthcare reimbursement cycle that continue to plague physician groups.

WHO YOU ARE

We are looking for career-minded people, with the ability to see the world as we do – changeable. If this sounds like an exciting opportunity and you possess the qualities we are looking for, we invite you to apply.

A Day in the LIFE

• Collect payments from patients for processing
• Resolve any issues relating to the patient account
• Answer any questions patients may have about their account
• Assist patients with terms for repayment structures
• Negotiate any overdue balance to recover payment from patients
• Generate bills for patients including payment plan options
• Explain insurance benefits to patients competencies

Requirements

• Experience in medical billing and collections in a clinical setting
• Proficient in computer software and technology
• Good with Microsoft Office applications
• Exceptional verbal and written communication skills
• Strong understanding of calculations and medical terminology
• Proven analytical and problem-solving skills
• High time management and organizational skills
• Ability to sit in front of a computer for long hours every day

Benefits

• Competitive compensation
• Market competitive healthcare coverage (medical, dental, vision, life, and disability insurance) and a 401(k)
• PTO policy designed to create work/life balance
• The opportunity to be a part of a leading Revenue Cycle Management organization with a strong mission and set of values

Salary: $15.00 - $17.00 per hour

Work Location: Remote