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HEALTH INFORMATION COORDINATOR II

Avow Hospice
United Statesfull_timeVerifiedPosted 4 Dec 2025
💰 $52,000/yr($42,000/yr – $52,000/yr)

About the role

Job Details

Job Location Avow Hospice - Naples, FLSalary Range $21.90 - $26.32 Hourly

Description

*This position comes with a $2,500 Sign on Bonus for qualified candidates!

Job Summary:
Maintaining accurate and timely medical records while ensuring patient privacy and compliance with regulations.

Essential Job Functions:

General Duties:

  •  Maintains the privacy and confidentiality of patient health information (PHI) according to HIPAA regulations and organizational policies.
  • Follows all regulatory and legal requirements related to patient health information.
  • Operates computer systems to process, store, and retrieve health information within the Electronic Health Record (EHR).
  • Ensures all records are properly identified and signed before scanning and attaching to the EHR.
  • Provides health information record information as required by regulations and policies.
  • Assists management with projects and audits as needed.
  • Monitors HIPAA compliance and reports breaches to the Privacy Official
  • Completes other job assignments as directed.

Coordinator II Responsibilities:

  • Audits health information records for completion upon admission.
  • Places dictated and written reports in the EHR.
  • Processes incoming mail related to health information records.
  • Maintains systems for tracking physician orders, recertification documentation, and facility/provider web access.
  • Processes routine workflows like processing new hospice orders, resubmitting faxes, verifying documents, and sending updates to facilities.
  • Processes basic coordination notes like demographic changes, new facility/physician requests, and medical record transfers.
  • Performs administrative tasks like running reports, following up on faxes, and processing unsigned orders.
  • Reviews medical record information to identify basic codes for patient accounts.
  • Maintains a systematic health information record filing system.
  • Makes the chart retrieval system available and monitors it regularly.
  • Maintains a list of approved medical abbreviations.
  • Ensure an adequate number of forms are available at each site.
  • Analyzes complex medical record information for assigning accurate codes.
  • Maintains and updates the physician database, verifying and tracking licenses.
  • Tracks and sends physician authentication letters.
  • Manages health information record retention schedules and ensures proper storage and destruction of records.
  • Processes and tracks requests for health information from law firms, insurance companies, and government agencies.
  • Compiles information to assist in analyzing audits.

Core Values:
Integrity:
We are honest, hardworking, fiscally responsible professionals driven solely by the well being of our patients, their
loved ones, and the communities we serve.

Innovation:
We embrace change and are always looking at creative ways to solve problems and serve new populations.

Education:
We believe it is important not only to serve the community but to educate community members about our services and
the role we can play at the end of life.

Collaboration:
We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare
partners, and with the community.

Celebration:
We believe in the importance of celebrating life and relationships.

Qualifications

Education/Experience:
Minimum Education:

  • Associate degree required in Health Information Management, Health Administration, or a related field. 

Preferred Experience:

  • Two or more years of experience in medical records, coding, or a related healthcare function.
  • Knowledge and application of ICD-10 coding.
  • Strong medical terminology comprehension

Certificates, Licenses, Registrations:
Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) from the American Health Information Management Association (AHIMA) required.

Language Skills: Communication skills of reading, writing, and speaking in English.

Math Skills: Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Physical Demands: The primary duties are performed seated

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Company

Avow Hospice

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