Associate Director, Supplier Development & Performance Management (SD&PM)

Job Description

Our Sourcing team partner with the business to ensure efficient acquisition of goods and services that enables the commercialization of our medicines, vaccines and Animal Health products. We collaborate internationally and are grouped into center-led categories and regional operating teams.

Associate Director, Supplier Development & Performance Management (SD&PM) Responsible for:

• Implementing supplier management strategies and plans to improve supplier Quality, delivery, and reliability performance.

• Serves as a Subject Matter Expert and Category Leader within the Secondary Packaging Materials Category.

• Manages a global team of Supplier Development & Performance Management (SD&PM) Field Specialists/Associate Director responsible for developing and managing supplier improvement plans.

• Leads the Field Specialist/Associate Director team for root cause investigations of supplier Quality and technical issues and irreversible corrective actions / preventative actions and elimination of repeat issues as well as Open Order Reporting using Reliance and the CaM App for supply constraints.

• Serves as the People Manager for a team of Field Specialists/Associate Director and is responsible for employee hiring, performance and development.

• Ensures suppliers operate within Quality and Compliance policies, procedures and guidelines, global regulatory requirements and expectations, and current Good Manufacturing Practices.

• Provides oversight of the Reliance System and CaM App for Human Health and/or Animal Health direct materials.

• Ensures suppliers are operating in compliance with approved Quality Agreements and Supplier Improvement Plans.

• Coordinates and manages routine Supplier Review Meetings with supplier and our Company senior leaders.

Primary Roles include, but are not limited to:

• Serves as a primary point of contact with suppliers and our Company sites within the Secondary Packaging Category.

• Responsible for coordination, oversight, and communication relating to the Quality, Compliance, cGMPs, Delivery and On-Time and In-Full with suppliers.

• Knowledgeable of global regulations governing supplier's operations and products.

• Acts as a liaison between suppliers and our Company site and functional stakeholders within the direct material category.

• Operates as a Subject Matter Expert and Category Leader within the direct material category.

• Tracks supplier operational, quality, delivery, and OTIF performance metrics.

• Escalates supplier issues to SD&PM management during Tier process reviews.

• Serves as the people manager and oversees activities associated with the SD&PM Field Specialists/Associate Director in multiple time zones and regions.

• Travels to supplier and our Company sites approximately 10%-25% to provide direct interaction with suppliers and site leadership teams.

• Serves as a member of the SD&PM Performance Management Leadership Team.

• Provides inputs to the Field Specialist/Associate Director teams.

• Assures that the SD&PM organization operates within approved policies, procedures, and guidelines and governmental regulations.

• Works directly with the senior management and working teams at the supplier and with Field Specialists/Associate Director and our Company site and functional staff to lead complex problem-solving root cause investigations with irreversible CAPAs. Ensures that root cause investigations are completed as rapidly as possible, within cGMP expectations with our Company site stakeholders.

• Works to develop and upskill suppliers through the development and execution of Supplier Improvement Plans.

• Participates in Task Force and Technical Capability Assessments at supplier site locations.

• Leads Tier 2 meetings for the direct material category. Participates in Tier 3, Tier 5, and Tier 6 preparation meetings.

• Ensures that Field Specialists/Associate Director report on investigation findings during tier meetings.

• Manages the Reliance and CaM App systems, ensuring that all supplier investigations are assigned to SD&PM Field Specialists/Associate Director for Critical, Constant and Central care Suppliers and to the sites for Standard Care suppliers within 24 hours.

• Leads Field Specialists/Associate Director to close-out supplier deviation cases within 30 days.

• Assists in the execution of global supplier Quality Agreements, holding suppliers accountable for meeting agreed-up Qu