Internship 2026 - Business Analyst

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

 

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

 

We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 20 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding IT Business Analyst to join our team.

Overview

Program Dates:

Winter: January through April

Summer: May through August

Fall: September through December

Responsibilities

Overview

The IT Business Analyst (BA) collaborates with Product Management, Technical Engineers (Software, Network, Systems, etc.), and Quality Assurance teams to identify problems or opportunities and develop solutions. They write user stories, including acceptance criteria, coordinate cross-team dependencies, and clarify requirements throughout the Software Development Lifecycle to ensure high-quality delivery.

 

Roles & Responsibilities

·       Identify Requirements: Understand what needs to be done by working with Product Management and other teams.

·       Analyze Impact: Determine which systems and processes will be affected and need changes.

·       Create User Stories: Write detailed descriptions of what needs to be built, including acceptance criteria.

·       Refine User Stories: Collaborate with the development team to add more details and ensure they understand what needs to be done.

·       Coordinate with Teams: Work with other Business Analysts to ensure all teams are aligned, contracts are complete, and the solution works end-to-end.

·       Support Development: Attend team meetings and standups to answer questions and ensure the team has enough work to stay productive.

·       Assist Quality Assurance: Help Quality Assurance Engineers by providing insights into use cases and scenarios for testing.

·       Maintain Documentation: Keep business rules and process documents updated as part of the governance process.

·       Student of the Business: Become an expert in various areas of the organization by working closely with Product Management to understand needs, objectives and challenges.

·       Support Project Phases: Operate within the guidelines and assist in all phases of the Project and Software Development Lifecycles by doing the following:

o   Coordinate Meetings: Organize and attend meetings.

o   Gain Experience: Understand the business functions and environment.

o   Review Work: Ensure planned solutions are feasible and meet business needs.

o   Review Testing: Ensure testing criteria are met for high-quality product delivery.

o   Assist in Testing: Support Product Management and business units in testing and user acceptance.

o   Review Change Requests: Evaluate change requests for their impact on the project and business processes.

o   Resolve Issues: Help in resolving any problems that arise during the project.

o   Transition to Maintenance: Assist in transitioning the project to maintenance and identify future work.

·       Deliver Results: Ensure timely delivery of results in a rapidly changing environment.

·       Continuous Improvement: Keep improving solutions and processes.

Qualifications

Basic Qualifications

• Bachelor's degree
• Fluent in English
• Logical and analytical thinking
• Strong attention to detail
• Excellent written and verbal communication skills
• Customer service mindset
• Positive attitude
• Team player
• Understanding of Software Development Life Cycle
• Familiarity with waterfall and agile methodologies

Preferred Qualifications

• Initiative
• Curious mindset
• Leadership skills
• Team management skills

Position Specifics

• • Collaborative office environment
  • Standard work hours with occasional off-hours to communicate with international teams