The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary 

As the Systems Support and Business Improvement Manager, you will direct work in support of the Individual Annuities division’s strategic goals and technology roadmap. Primary focus areas include the business-technology strategy, strategic project delivery, and support of annuities business systems. 

* This position requires travel on a quarterly basis to attend onsite leadership meetings.

Key Responsibilities

• This position is a people leader role requiring prior experience managing system and quality analysts, project managers, and product owners.   

• Responsible for facilitating a formal intake, prioritization, and delivery framework. Leads the team responsible for execution of all Individual Annuity (IA) improvement projects and the technology roadmap. 

• Leads, in collaboration with IA leaders and teams, the delivery of complex product, project and M&A initiatives. 

• Manages the technology and business operations teams’ adherence to IT and business operations controls. 

Skills and Background You’ll Need 

Education: Bachelor’s degree in business, Information Services or related field. 

Experience: 3+ years of demonstrated people leadership background managing a team of technical employees. 

• 5+ years progressively responsible experience in product management, agile delivery, quality control, and systems support. 

• Ability to effectively manage projects and technology initiatives in a fast-paced environment.

• Experience proactively engaging with stakeholders, communicating project updates, and managing expectations across multiple teams.

Key Behaviors of a Successful Candidate

• Driving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.                 

• Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.                        

• Improvement Mindset: Continually seeks new ways to create business/ customer value by identifying and implementing opportunities for improved efficiency, effectiveness and innovation.                           

Why Join The Standard?

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range:

$97,750.00 - $186,000.00