Inside Sales Specialist II

Inside Sales Specialist II - Remote, US

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

As one of a growing team of inside sales representatives, you will be assigned to support a territory and the Account Directors that sell our services in those territories.  You will work together to create a plan to enhance new account penetration, face-to-face meetings and RFP (Requests for Proposals).  You will be actively sourcing and calling on new accounts and scheduling face-to-face meetings for our Account Directors, contributing to the growth of the territory and health of the sales pipeline. You will build meaningful relationships with the clients as well as the internal team.

The role:

• Maintain and manage Sales Force database (SF.com) with all sales activity

• Generate reports to highlight increases in RFPs, face-to-face meetings and new account penetration

• Research accounts and identify new opportunities for

• Provide frequent updates to the business development team on activity and conversations with clients

• Generate client interest for potential webinars, industry meetings and audio conferences

• Participate in the ongoing review of business development procedures to ensure consistency on an international basis

• Review of metrics on a weekly or monthly basis to assess productivity

• Attend internal business development calls and meetings to discuss new opportunities and the overall sales pipeline

• Work with the business development team to prepare for client meetings

• Develop a sales methodology and strategy for increasing new account penetration

• Learn messaging around compa differentiators and be able to effectively communicate them to clients

To be successful in the role, you will have:

• Undergraduate degree or its international equivalent from an accredited institution required or equivalent experience

• Inside sales experience or related experience that requires the employee to communicate with potential clients via the phone.

• Strong verbal and written communication skills

• Must be familiar with maintaining and managing a customer relationship database

• Good time management skills

• Must be able to demonstrate persistence

• Preferable 1-2 years of CRO experience

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request