Jobs and Careers
MU
Mobile Service Manager
Murphy-Hoffman CompanySpringdale, United Statesfull_timeVerifiedPosted 7 Aug 2026
About the role
Job Details
Job Title
Mobile Service Manager
Branch Name
MHC Kenworth/Volvo-Springdale
Date
07-23-2026
Address
4678 North 45th Street
City
Springdale
State
AR
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Maintenance Service Manager. The role of the Mobile Maintenance Service Manager is responsible for the day-to-day operation of the branch’s Mobile Maintenance Department in compliance with established policies and procedures. Plans, directs, and controls the activities of the Mobile Maintenance Department to ensure overall growth and profit objectives are met. Formulates the major objectives, specific plans, plan procedures and programs for the Mobile Maintenance Department; evaluates the department’s results and performance against objectives. Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.
- Within the Company’s overall plans and policies, establishes short- and long-term operating andfinancial objectives for the Mobile Maintenance Department including formulating annual and monthly sales and profit objectives as well as expense budgets in accordance with company objectives.
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
- Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
- Responsible for hiring, training and developing of all mobile maintenance personnel. Ensures that department is appropriately staffed.
- Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force. Travels with outside sales force, mobile technicians and on own to customer locations on a regular basis promoting Mobile Maintenance Department and dealership.
- Maintains appropriate communication within and between all departments within the branch.
- Promotes safe work habits and ensures that safety rules are followed. Ensures mobile truck fleet is properly maintained and complies with all safety and DOT requirements.
- Develops and maintains policies and practices which will ensure positive employee and customer relations. Is familiar with the activities of competition, market conditions and department operation keeps the Branch Manager informed.
- Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
- Performs other duties as assigned by a Supervisor
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s