Senior Solutions Engineer

Responsibilities & Qualifications

RESPONSIBILITIES

 

Technical Operations & Engineering

 

· Provide Operations & Maintenance (O&M) support for TekXlerate Foundry environments across multiple locations

· Plan and execute system upgrades, refreshes, and technology insertions

· Perform test, integration, validation, and demonstration of new and existing solutions

· Troubleshoot complex issues across hardware, software, and network domains

· Ensure system performance, reliability, security, and scalability

 

Solutions Development

 

· Design and develop innovative solutions in support of customer mission needs

· Lead or contribute to proof-of-concepts (PoCs), prototypes, and pilot deployments

· Integrate solutions across wired and wireless networking, compute platforms, virtualization technologies, AI/ML platforms, and emerging technologies

 

Customer Engagement & Support

 

· Serve as a technical liaison for existing customers, providing engineering support and solution enhancements

· Support new customer engagements including requirements analysis, solution design, and technical briefings

· Participate in customer meetings, demonstrations, and technical exchanges

· Support capture and business development efforts through solution architecture and proposal input

 

Collaboration & Leadership

 

· Collaborate with engineers, architects, program managers, and partners across TekSynap

· Provide technical mentorship and guidance to junior engineers

· Contribute to documentation, best practices, and standard operating procedures

 

 

REQUIRED QUALIFICATIONS

• 5+ years of information technology experience
• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related field (or equivalent experience)
• Hands-on experience with wired and wireless networking technologies
• Familiarity with compute infrastructure including servers, storage, and edge platforms
• Familiarity with virtualization and hypervisors such as VMware, KVM, Hyper-V, and container platforms
• Experience supporting production and mission-critical environments
• Ability to travel to TekXlerate Foundry locations as required
• Strong written and verbal communication skills

PREFERRED QUALIFICATIONS

• Familiarity with AI/ML platforms, GPU-based compute, or data analytics environments

• Familiarity with DoD and/or Federal Civilian technology environments

• Experience working in labs, test ranges, or innovation hubs

• Relevant technical certifications (e.g., Juniper, Cisco, Security+)

 

Overview

We are seeking a Senior Solutions Engineer to support and advance capabilities across TekXlerate Foundry locations. This role is responsible for the design, integration, operation, and evolution of advanced technology solutions spanning networking, compute, virtualization, AI, and emerging technologies. The Senior Solutions Engineer will provide hands-on technical support for expansion, Operations & Maintenance (O&M), system upgrades, test and validation, and solutions development, while also supporting both existing and prospective customers

 

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

 

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

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