About the role
Duties and Responsibilities
Provide ongoing mentoring, coaching, and training to all leads and direct care staff
Complete debriefing on all incident reports
Coach staff on appropriate ways to write Incident Reports (IR)
In-Servicing Plans
Lead weekly Lead Trainings and monthly Staff Trainings
Create annual performance appraisals for every staff member
Oversee the daily duties and responsibilities of all staff in the home
Oversee the use of proper CPI physical management skills
Maintain a positive relationship with management and staff
Maintain and advocate for all Flatrock residents’ rights
Create and oversee schedule on daily basis that is appropriate to needs of residents
Promote home and community interaction
Documentation
Monitor and train daily documentation including, shift notes, staff checklist and shift logs
All IRs that happen in the home. It is the floor manager’s responsibility to ensure follow up has happened for each IR including debriefing
Written coaching documentation
Communication
Communicate with clinical team regarding resident’s progress, plans, and concerns
Maintain a positive, open relationship with all management
Utilize all communication tools including Microsoft Teams, text and phone, email, and Flatrock Information Network (FIN)
Educate, train, and advocate for all Flatrock Inc. residents’ rights
Communicate with guardians, case managers, and others who share responsibility for our residents
Qualifications
High School Diploma or GED
1+ years of care home experience, required
1+ years of leadership experience, required
Present or current experience with behavioral health issues
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