Assistant General Manager

Description

Good things come to those who wait!

We just completed Phase 1 of our remarkable 140,000 sq. ft. American Factory building on South Campbell in Valparaiso! Salvaging rich history and continuing to write our own story. As we progress on this inspiring adventure, one thing is certain: Journeyman is honored to be an integral part of the vibrant Valpo community. 

We’re looking for like-minded individuals who want to be a part of a legacy of which we may all be proud. Seize an opportunity unlike any other; join a truly unique and rapidly expanding organization and showcase your hard work, determination, positivity, and authentic hospitality. 

At Journeyman, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Monthly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Employee Tour with Owner/Founder, Bill Welter
• 3 Annual Employee Parties

Basic Function: The Assistant Manager effectively leads the FOH operations in the absence of, and in conjunction with, the Restaurant Manager

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.

CORE VALUES

GRIT

• Having a positive attitude that no challenge is too great
• Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
• There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
• 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great

ALWAYS A JOURNEYMAN

• Excellence is a lifelong pursuit and mastery is an illusion
• The joy is in the daily work and pursuit of excellence, not in the final destination
• A focus on continual improvement and doing our best

1st CUSTOMER

• Treating every customer with the mindset that they are the business’s 1st ever customer
• Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
• Clean facilities
• Being available to the customer and timely responses in any capacity
• This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
• Never take the customer or employee for granted
• 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.

AMBASSADOR

• Taking pride and ownership in your work
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity
• Extending common courtesy to self, employees, vendors, and guests
• Being an evangelist and promoter of the company and brand

PRINCIPAL DUTIES:

Cost Management

• Actively maintain budgets for Supplies and Labor.

Driving Sales

• Cultivating guest relations through regular table visits.
• Develop relationships with customer and build regular clientele base.

Scheduling

• Create and manage schedules for all FOH positions (Server, Bartender, Host, Retail, Busser, Food Runner, Barback).
• Maintain allotted spend on labor throughout restaurant.

Supplies

• Perform weekly ordering, inventory, and organization of all Bar and FOH supplies.
• Adhere to declining budget / apply for adjustments as needed.
• Write proposals for any additional equipment needed and file for approval.

Closing Procedures

• Work with Closing Chef/Kitchen Manager to ensure proper closing systems in kitchen and FOH.
• Ensure all Sidework and Deep Cleaning Tasks are properly executed and recorded by all staff.
• Check out all End of Night (EON) Staff individually / Ensure restaurant is ready for next day business levels.
• Proper Cash Handling Procedures
• Count all bar & retail cash drawers and match to expected cash.
• Reset d