Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE

Provides Organization Effectiveness (OE) program(s) leadership, direction, and oversight for the planning, implementation, and ongoing evaluation of one or more Organization Effectiveness programs for Trinity Health leadership and colleagues. Ensures that each program integrates the mission, values, culture and strategic priorities of Trinity Health, as it builds core competencies, effectiveness and/or other program(s) value. Consults with key stakeholders to assess program related needs and recommends appropriate related program offerings, services and/or other resources. Recommends and maintains strategic relationships with internal and external service partners, vendors, and/or other program resources and providers. Consults on key program offerings. Keeps current with OE and program related industry trends and best practices. Leads and facilitates portions of other initiatives pertaining to aligned OE program(s).

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Provides leadership, direction and oversight Of at least one Trinity Health system and/or service area wide program and orchestrates aligned OE program(s) or service(s) and their implementations and delivery including potential oversight and facilitation of cross-functional team(s). Develops and executes program and service production operational work plans to support exceptional and efficient OE program and service experiences.

Leverages program and operational data and measurements to define and demonstrate progress, ROI and impacts. Identifies, recommends and implements program continuous improvements based on stakeholder feedback, industry best practices and alignment to strategic priorities. Works with OE and vendor partners to develop and implement program evaluation methodologies to ensure program effectiveness and ROI.

Interacts with both internal and external stakeholders in production and service delivery such as Trinity Health executive leaders, operational managers, colleagues, vendors, contractors and/or faculty. Works with system office and service area senior leaders to identify program participants or other benefactors based on program criteria.

Oversees aligned program(s) project, production and/or service delivery plans and workflows. Identifies opportunities to further strategic application of program across the system. Manages production and project plan execution, from inception to completion, through work with OE practice areas, other HR functions and internal and external HR service partners to ensure plans are successfully implemented and services are delivered on time, on budget and to specifications.

Assesses program communications and/or documentation needs, develops communication and/or document delivery plans, and writes, designs and produces customer-ready programs, projects and/or operational communications, documents and/or promotional materials, templates, and toolkits to relay Organization Effectiveness (OE) programs and services to audiences, including executive teams, service partners, business leaders, and program participants. Works with key stakeholders, service partners and subject matter experts to refine documentation content and communication messaging in alignment with Trinity Health and/or OE standards.  

Serves as owner and primary contact of select third party providers and vendors. Researches, recommends and maintains preferred vendor and consultant relationships to maximize Trinity Health’s purchasing leverage and maintain quality expectations. Directs vendor service and product provision, and integration and/or customization with Trinity Health processes, tools and/or other resources. Interacts frequently with vendors, system key stakeholders and service partners, and OE program and service participants and beneficiaries to ensure needs are met, timely and appropriate program information is provided, and a positive program experience.

Projects annual program expenditures for incorporation into budget plans. Manages day to day approved budget line items for program(s).

Leads and/or contributes to other OE programs and related initiatives as needed.

Other duties as needed and assigned by the manager.

Pay Range on this position is 35.63 - 53.45 USD Hourly

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professio