Director, Chief of Staff-Enterprise Data

Director, Chief of Staff-Enterprise Data

Capital One recognizes data as a paramount and strategic asset. The Enterprise Data team is dedicated to maximizing the value of our data ecosystem, enabling real-time, intelligent experiences built upon a scalable and future-proof foundation. We are a highly collaborative, cross-functional organization. Our work involves harmonizing product, technology, design, machine learning, risk, and other key partners to forge a modern data ecosystem.

As the Director, Chief of Staff to an Enterprise Data product leader, you are a crucial strategic thought partner and execution leader, directly contributing to the success of the broader Enterprise Data Organization. This is a high-impact position that demands a blend of executive strategy, expert communication, and operational excellence. You will be an essential member of the leadership team, responsible for translating the high-level organizational vision into clear, focused, and purposeful ground-level execution, ensuring the organization operates with speed and clarity.

In this role, you will design the workflows, cultural norms, and high-impact routines that empower our teams to deliver successfully. By streamlining executive messaging, dismantling silos, and leading critical horizontal projects, you ensure our most vital resources are ruthlessly aligned with the strategic agenda.

As a Chief of Staff, you will: 

• Serve as a strategic thought partner for our leadership team, helping guide the operations and management of the organization. 

• Own the health and rhythm of the organization, ensuring team forums and routines run with discipline, clarity, and continuity.

• Understand the organization’s strategy and vision, lead the leadership to drive and track goals and priorities

• Drive the communication strategy for the Tower/Leader, providing context to the team and key partners, helping with building presentations and crafting the messaging  

• Assist the leadership team with strategic planning including financial and resource planning in collaboration with key partners, including Finance, and HR.

• Develop context to identify and surface needs and risks across initiatives, partner relationships, and org health (engagement, morale) before they escalate.

• Lead high impact special projects critical to the organization priorities, emerging strategic intent or addressing key operational gaps

• Build relationships and collaborate with cross-functional stakeholders to understand processes and drive results

• Partner with people leadership to engage, empower and inspire associates

The Successful Candidate will be:

• A source of positive energy, inspiration, and motivation for the organization 

• A self-confident self-starter and strategic thinker

• Able to build strong, trusted relationships and operate in an influential manner with executives to assist in driving the strategic agenda

• An experienced operator, capable of decomposing a vision into goals and goals into execution plans

• A multi-tasker, able to handle multiple priorities in parallel, and extremely well organized

• Highly collaborative (comfortable partnering with all levels of the organization) while working backwards from intended outcomes

• Experienced at identifying patterns and commonalities that can create a bigger picture out of small pieces, anticipating what’s around the corner

• Proven in practicing discretion while handling highly sensitive issues

Basic Qualifications:

• Bachelors Degree or Military Experience

• At least 5 years of experience in staff management and training

• At least 5 years of experience in budget management

• At least 7 years of experience in organizational development and performance

• At least 7 years of experience in project or process management

Preferred Qualifications:

• Bachelors Degree in Business, Finance or Organizational Development

• At least 10 years of experience in Project or Process management - Experience managing visible projects which require the ability to manage interdisciplinary team members, remove obstacles and influence appropriately

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