Community Supervisor F&B

<p>Come join the future of hospitality and be the new Community Supervisor of our Delft location!</p> <p><strong>Your Mission, Should You Choose To Accept:</strong></p> <p>As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations.</p> <p>Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel duties: you are the hotel’s super-skilled connector and responsible for the hotel’s seamless and smooth running.</p> <p><strong>In Case You Don’t Know Who We Are:</strong></p> <p><span lang="EN-US"><span>Known for being the rule breakers in hos</span><span>pitality, TSH </span></span><span lang="EN-GB"><span>is</span><span> a fun, creative and inspiring environment where everyone can </span><span>work</span><span>,</span><span> stay, learn and play and most importantly – be themselves.</span> </span><span lang="EN-GB"><span>As a</span><span>n</span> </span><span lang="EN-GB"><span>employer</span> <span>we look, act and think like a hotel, but instead we off</span><span>er</span><span> a lot more. Think</span><span> student accommodation</span><span>,</span> <span>l</span><span>ong and short stay</span><span> options</span><span>, </span><span>gyms, talks, events, rooftop bar and eat &amp; drink </span><span>escapes</span><span> as well as community and coworking spaces. Located</span><span> in </span><span>T</span><span>he Netherlands, Germany, Austria, Italy, France and Spain</span><span> with </span><span>several</span><span> new openings on the way</span><span>,</span><span> this hybrid </span><span>hospitality concept </span><span>may </span><span>ta</span><span>ke</span><span> root in the heart of Europe</span><span>, </span><span>but our plans are set for going global.</span></span><span> </span></p> <p><strong>What You’ll Do</strong></p> <ul> <li>You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!</li> <li>You know about our product offering and how to (cross-)sell these products to our guests</li> <li>Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur</li> <li>You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations</li> <li>You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue!</li> <li>You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs</li> <li>Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about</li> </ul> <p><strong>Who </strong><strong>You Are</strong></p> <ul> <li>You have a flexible, hands-on, motivated and positive approach</li> <li>You have at least 1 year of hotel experience or team leading experience</li> <li>You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs</li> <li>You always have a helicopter view and know exactly when to be where and how to best assist the team</li> <li>You love responsibility and handle stressful peak periods like a pro</li> <li>You have good communication skills in English (Speak any other languages? The more the merrier!)</li> <li>You’re hard working, responsible and have a “let’s do this!” mentality</li> <li>You build, lead and inspire motivated, happy teams like a natural</li> <li>You’re legally allowed to work in the Netherlands</li> </ul> <p><strong>What We Offer</strong></p> <ul> <li>The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future</li> <li>The chance to learn and grow in your role with the potential for future growth</li> <li>Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!</li> <li>A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff</li> </ul> <p><span lang="EN-GB"><span>Who you are, is how we want you to be.</span><span> To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. </span><span>Here, ever