Director of Diplomatic Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.

Four Seasons Hotel New York is looking for an experienced Director of Diplomatic Sales. This role will be responsible for business generation as it relates to prospecting and securing diplomatic group and transient business on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with our Worldwide Sales Office effort. The Director of Diplomatic Sales is accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the maximum revenue per available room for the overall hotel’s success. This position requires a high degree of relationship building to create and maintain long term clients, independent judgement and discretion on decision-making. 

 

 

Responsibilities:  

 

To develop accounts (new and existing) by mapping specific business and buying tendencies. Perform regular solicitations to new and existing accounts/ travel advisors/ handlers/ Missions/ Embassies around the globe. Promote awareness to markets via travel to the Middle East region multiple times a year and providing presentations and personal sales calls. Maintain communication/relationship with WSO network, as well as other Four Seasons hotels toward achieving pre-determined revenue goal. Create and execute direct sales plan specific to market. Promote local awareness through maintaining relationships with new and existing government contacts, missions, agencies and travel advisors. Conduct regular tours of property to potential clients while informing them of all hotel services available. Entertain clients on property during site inspections and outside of site inspections. Coordinate all sales related activity through the direction of the director of sales; achieve maximum profitability while satisfying guest needs. Excellent knowledge of Golden Sales and Catering account management system to achieve Four Seasons minimum standards, while utilizing technology as an account/organizational tool; have