Front Office Assistant

Job Overview:

We are seeking a dynamic and highly organized Front Office Assistant to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while efficiently managing front office operations. You will be responsible for greeting guests, handling incoming calls, and managing appointment schedules, ensuring a welcoming and professional atmosphere.

Location: Cincinnati, OH

Salary Range: $16.50 - $25.00 per hour, based on experience.

Key Responsibilities

• Greet and assist visitors and clients in a warm and professional manner

• Manage multi-line phone system, directing calls and taking messages as necessary

• Schedule and confirm appointments for staff and clients

• Maintain a clean and organized front office environment

• Input and update data in electronic and paper filing systems

• Handle incoming and outgoing mail and packages

Requirements

• Qualifications

  • High school diploma or equivalent required

  • Strong verbal and written communication skills.

  • Excellent organizational skills and attention to detail.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to multitask and handle multiple priorities in a fast-paced environment.

  Benefits:

  • Health, dental, and vision insurance

  • Paid time off (PTO) and holidays

  • 401(k) plan with company match

  • Professional development opportunities

  • Performance-based bonuses

  • Flexible work schedule options