Security Officer II

Responsible for uniformed patrols and crime prevention services to protect life and property. Proactively supports and maintains a positive rapport with patients, parents, caregivers, families, staff and visitors. Enforces St. Jude policies and regulations. Coordinates with Security Management in the preliminary and follow-up investigation of complaints. Reports offenses and disruptions. Provides written incident reports and maintain records.

Job Responsibilities:

• Provide a safe and secure environment for St. Jude employees, patients, and visitors. Patrol assigned areas on foot or in vehicles assigned to Security and/or Transportation. Respond to routine and emergency calls for various types of service and act as appropriate. Conduct preliminary investigations; maintain confidentiality while writing clear, concise, and accurate reports. Conduct security inspection of campus facilities and areas, reporting conditions as necessary. Direct pedestrian and vehicle traffic and enforce campus parking regulations as needed. Provide security and transportation services for VIP’s and other dignitaries. Provide escort for money handling facilities. Provide escorts and other general services as needed, including locking, and unlocking buildings and rooms.
• Operate security related equipment such as computers, radios, electronic access control systems, intercoms, and closed-circuit televisions.
• Assist with regulatory compliance activity related to performing security services, such as Joint Commission’s Environment of Care standards.
• Perform other security related services for the patients, parents, caregivers, families, staff, and visitors of St. Jude Children’s Research Hospital as necessary.
• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• High school diploma/GED required

Minimum Experience:

• One-year of prior experience in a security program, police organization, military branch, or conflict counseling is required.

Licensure, Registration and/or Certification Required by SJCRH Only:

• LC: DLD-TN or DLD-ARK or DLD-MISS or DLD-RESIDE. Must have a valid driver’s license from the employee’s state of residence and be insurable by St. Jude's insurance carrier.
• LSGO-TN (Licensed Security Guard/Officer-Tennessee) Must attain Licensed Unarmed Security Officer certification for the State of Tennessee within 60 days of employment.

Physical Demands and Working Conditions:

• Successfully complete a physical/health screening examination by Occupational Health, which includes a drug screening; successfully meet and maintain Campus Safety and Security physical requirements.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical demands are in excess of those for sedentary work and officers must be able to remain on feet for extended periods of time, as well as stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run. Run moderate distances and/or go up and /or down flights of steps; read, interpret, and understand St. Jude Children’s policies and procedures.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• Must maintain the ability to move about the workspace to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
• This job description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
• This position may require working outdoors in all weather conditions, withstand exposure to inclement weather.
• Must pass a criminal background investigation; have and maintain a clean motor vehicle driving record.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.<