Senior Business Systems Analyst

Senior Business Systems Analyst 

Non-Union Position
Operations Business Analysis; Portland, Oregon (US-OR)  

Hybrid schedule available for Oregon & Washington residents. 
Regular FT 
Posting # 5261  

 

About Us:

 

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.  

 

In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.
 

The Role:

 

The Senior Business Systems Analyst (BSA) is responsible for requirements gathering, business process modeling, and functional design for the Data Reporting Analytics / Enterprise Data Platform (DRA / EDP) program. The BSA will work closely with DRA / EDP leadership and the program team to ensure translation of business needs into use case requirements. The BSA is accountable for documenting Business Processes and leading Business Process Re-design sessions when necessary. The BSA may be responsible for other activities including research, reporting, participating in design, and testing of deliverables. 

Day to Day:

 

• Supports the Business Analytics team throughout the DRA / EDP Program.
• Develops use case requirements through interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, scenarios, event lists, task and workflow analysis, and management viewpoints.
• Performs gap analysis to compare current data processes with business objectives. Leads re-engineering of business processes and develops solutions to business problems. 
• Authors complete documentation of business processes.
• Develops business requirements into comprehensive Functional Design Specification (FDS) documents for review and use by business stakeholders, Developers, QA Specialists, Production Support Specialists, and Product Owners.
• Responsible for tracking, prioritizing and reporting the status of multiple initiatives.
• Writes concise requirement specifications according to standard templates.
• Identifies and documents data requirements and data mappings relating business rules between data sources and target entities. 
• Establishes and maintains productive business partnerships across the organization.
• Manages expectations through direct and routine interaction with business partners.
• May participate in other duties such as documenting test scripts, plans and system testing. 
• Provides support to the Quality Assurance Specialist to develop thorough QA test plans. 
• Works with the business stakeholders to complete the UAT testing, gather and log defects, manage defect resolution, and gains written UAT approval for production release. 
• Other duties as assigned to ensure efficient and effective system operations.
• Supports Company’s commitment to a culture of safe work practices.

Come on your first day with:

 

• Bachelor’s degree in Information Technology or Business related field or an equivalent combination of education and experience. 
• Proficiency in data analysis and SQL is highly desirable. 
• 8-10 years of related experience with progressively more complex analysis projects including Business Process documentation and re-engineering. 
• 5 or more years of working on projects and project teams.
• Demonstrated ability to work effectively in a team environment and to lead others in a directed effort to complete projects.
• Advanced presentation skills, with proven ability to present at the Executive, Director and Manager levels.
• Strong verbal communication skills including the proven ability to communicate effectively on an individual and group presentation basis, including negotiation and facilitation skills and techniques.
• Skilled at assessing stakeholder needs and asking probing questions to understand underlying needs and surface essential requirements information. 
• Demonstrated ability to work with employees and management at all levels of the organization including skill in working across organizational and geographical boundaries.
• Proven analytical skills to critically evaluate the info